Jobs at Capita

Provide CDM and health & safety advice across construction, infrastructure and refurbishment projects. Oversee Principal Designer/Contractor duties, review safety documentation, perform audits and inspections, advise on contractor competence, deliver training, support investigations and shape organisational H&S capability.

Handle high-volume inbound/outbound calls and support employer onboarding and project tasks. Maintain CRM and MI, perform administrative duties, collaborate with Projects team, meet KPIs, and support process improvements.

Develop, maintain and quality-assure management information and Power BI dashboards from multiple client and Capita systems. Collate, interrogate and analyse data, troubleshoot reporting anomalies, respond to ad-hoc requests, engage stakeholders, and contribute to reporting and data analysis projects to support decision-making and continuous improvement.

Lead design, build, and productionalisation of AI and intelligent automation across Microsoft low-code and pro-code stacks. Deliver Copilot/agent experiences, Power Platform solutions, and Azure AI Foundry models. Own integrations, MLOps/LLMOps, governance, Responsible AI, technical leadership, mentoring, and driving enterprise adoption of agentic solutions.

Carry out gas safety inspections of registered businesses in North/East London against statutory and internal standards. Report findings, ensure defects are understood and rectified, complete SLA-driven inspection reports, take action on unsafe or illegal work, and communicate with businesses and consumers. Maintain technical knowledge and follow health, safety and regulatory requirements.

As a Functional Specialist, assess claimants' health conditions through various means and create comprehensive reports for the DWP. This role requires strong communication skills and involves ongoing learning.

As a ServiceNow Lead Solution Architect, you will design solutions, provide technical leadership, and manage a team, ensuring alignment with business strategies.

Maintain and improve resource planning models and operational plans, perform variance and root-cause analysis, support forecasting and capacity modelling, provide data-led insights to optimise utilisation and drive operational performance improvements.

Lead end-to-end delivery of assigned projects within the Selborne Royal Navy training programme. Define project structure, governance, risk mitigation, benefits tracking, supplier and stakeholder engagement, and team leadership. Ensure on-time, on‑budget, quality delivery and readiness for service while supporting transitions and reporting to senior sponsors. Role is home-based with regular travel to Royal Navy sites and requires eligibility for UK SC security clearance.

Create, maintain and optimise task-based operational knowledge (articles, flows, decision trees) to be AI-ready. Apply taxonomy, tagging and metadata, use QA and analytics to drive improvements, collaborate with SMEs and tech teams, and support transformation and rollout with governed knowledge updates.

The Operations AWS Senior UX Specialist will design and optimize Amazon Connect solutions, enhancing user experiences in contact centre services through effective UX and service design, data-driven optimizations, and collaboration with various teams.

The role involves conducting health assessments, analyzing claimant reports, and developing clinical knowledge while maintaining compassionate communication with claimants in a hybrid setting.

Lead development teams, mentor junior developers, ensure project quality and adherence to standards, and manage technical aspects of projects while maintaining communication with clients.

The Implementation Consultant leads pension implementation projects, translates client requirements into system solutions, manages system configuration, and provides training and documentation while mentoring team members.

Lead the vision and delivery of Capita's enterprise data ecosystem, owning the Enterprise Data Platform and driving technical leadership, innovation, and stakeholder engagement in data and analytics technology.

The Pensions/Actuarial Analyst will work on DB pension projects, focusing on data quality, benefit corrections, and delivering client-focused solutions within tight deadlines.

Lead commercial direction on public sector bid opportunities: shape deals, lead negotiations and contracting, oversee pricing and financial modelling, identify and manage commercial/legal risks, secure approvals, manage subcontractor flow-downs, and provide in-life commercial contract support.

Lead CDM and HSE audit delivery across Capita Public Services. Advise on CDM for projects, develop CDM strategy, policies, tools and reporting, monitor implementation of recommendations, ensure legal and statutory HSE compliance, and support HSE leads nationally.

Inspect and report on gas safety standards for a portfolio of registered businesses across North/East London. Complete inspections to statutory and internal procedures, risk assess sites, identify and escalate unsafe or illegal work, liaise with businesses and consumers, and ensure reports and remedial actions meet SLA and regulatory requirements.

Quality-check Functional Specialist assessment reports against PIPAG and Clinical Guidance, provide constructive written and telephone audit feedback, support Functional Specialists' development, complete own assessment reports as required, maintain professional registration and DWP/DfC approval, and stay clinically calibrated to set standards.