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JPMorganChase

Omnichannel Product Strategy Manager - Payments - Vice president

Posted 10 Days Ago
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Tampa, FL
Senior level
Tampa, FL
Senior level
The role involves leading product development in Omnichannel Payments, driving customer value through innovative product offerings, managing the product life cycle, and developing strategies and frameworks to improve product success metrics and market reception.
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Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Omnichannel Payments commercialization team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.
  • Develop product strategies for different verticals and the vision that delivers value to our customers
  • Design product and sales campaigns that execute on key deliverables and highlight our customer's needs
  • Execute an Omnichannel Partnership strategy in line with our product and vertical strategy


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Expertise Payments in different verticals
  • Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs
  • Experience creating new partnerships and manage relationships leading to strong business value
  • Require basic API knowledge
  • Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong ability to research market intelligence and generate strategies accordingly
  • Strong cross-functional communication and coordination ability


Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Worked in FinTech
  • Developed partnerships with software providers
  • Ran commercial strategies with partners
  • Ran product strategies or owned product roadmap decisioning


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase London, England Office

25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP

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