Office Manager & Executive Assistant

StrideUp is leading a new era of values-driven finance. Ranked the 5th fastest growing fintech in the UK and Ireland in 2025, we have already deployed hundreds of millions in property finance, supporting people in achieving their financial goals.

What makes us different is how we combine purpose with performance. We began with home finance, creating a shariah-compliant alternative trusted by the Muslim community and welcomed by anyone seeking fairer, more transparent products. This product-market fit has powered our growth, and is only the beginning. Our vision is bigger; to expand our offering and build a financial institution that opens doors for communities often left behind.

Joining StrideUp means being part of a high-performing, values-driven team at the most exciting point in our journey. We have proven success behind us and huge opportunity ahead, and now we are ready to build beyond. Are you?

StrideUp is backed by leading VC and private equity investors, having raised over £30m in funding.

The Role

We are seeking a highly organised and proactive Office Manager & Executive Assistant to provide essential administrative support to our executive team and manage our daily office operations. This combined role is key to ensuring the smooth running of the office and providing efficient administrative support to the CEO, helping them function effectively while maintaining a tidy, welcoming, and productive workspace for the team.

This role requires exceptional judgment, the ability to manage multiple priorities simultaneously, and a commitment to creating a positive employee experience from day one.

You Are

• Exceptionally enthusiastic with a "can-do" attitude and a genuine focus on operational excellence.
• A natural self-starter who anticipates needs and takes initiative in completing set tasks.
• Someone who thrives in a fast-paced environment and possesses a strong blend of organisational skills and personable communication.
• Someone who takes genuine pride in maintaining an efficient, professional, and engaging workspace.
• Committed to handling confidential information with the utmost discretion and integrity.

What You'll Do

Executive Support

• CEO Administration: Assist in managing the CEO's diary, scheduling routine meetings, booking travel arrangements and handling routine external correspondence as directed.
• Document Preparation: Collate and format presentation materials, including basic preparation of decks for internal meetings and  Board/investor packs following established templates and collating relevant input from the team.
• Executive Committee (ExCo) Meetings: Manage the ExCo meeting agenda under the direction of the CEO, coordinate the room/venue bookings and catering, and assist the Executive team in compiling and circulating meeting papers in a timely manner.
• Action Tracking: Maintain a register of actions assigned by the CEO to other staff members, and proactively follow up with those individuals to track their progress and confirm completion, ensuring accountability.

Office Management & Facilities

• Office Presentation: Ensure the office is consistently neat, tidy, and welcoming, including managing office décor and communal areas.
• Supply Management: Manage weekly shopping orders for kitchen, office, and cleaning supplies, ensuring stock levels are maintained efficiently.
• Receptionist duties: Act as the first point of contact for the office, greeting all visitors and ensuring they are directed appropriately.
• Facilities: Act as the main point of contact for building maintenance, logging issues with building management and tracking their resolution (e.g., HVAC faults, minor repairs).
• Documentation: Create and maintain a comprehensive office manual and procedural documentation covering key administrative and facilities processes
• Health & Safety: Oversee all office health and safety matters, ensuring compliance with relevant regulations, maintaining H&S documentation, and coordinating fire safety procedures.

Culture, Events & Onboarding

• Internal Events: Plan, organise, and execute all internal company events, including monthly "all-hands" meetings, social events, team lunches, and seasonal gatherings.
• Catering & Refreshments: Coordinate and manage catering and refreshments for internal meetings and company-wide events.
• Onboarding & Offboarding (in partnership with Head of People & Talent):
• Coordinate with external IT partners to ensure new starter devices and accounts are requested and prepped for Day One.
• Prepare and distribute office access fobs and welcome employee merchandise packs.
• Assist in the collection and inventory of company property from departing employees (leavers).

Requirements

• Proven Experience: Minimum of 2+ years’ experience in a similar role (Office Manager and/or Executive Assistant supporting senior-level management).
• Executive Support: Proficiency in managing executive diaries, travel arrangements, and corporate correspondence.
• Administrative Proficiency: Solid ability in managing calendars, handling administrative tasks, and drafting professional correspondence.
• IT & Software Fluency: Competence with the Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace, with the ability to format documents and presentations professionally.
• Organisational Skills: High attention to detail, strong organisational skills, and a proven ability to manage multiple tasks and prioritise effectively.
• Communication: Excellent written and verbal communication skills, with a professional and friendly manner when interacting with staff and external parties.
• Confidentiality: A reliable understanding of the importance of maintaining discretion with sensitive information.
• H&S Knowledge: Working knowledge of basic office Health & Safety procedures and best practices.

Bonus

• Experience with a high-growth or scale-up business environment.
• Formal training in minute-taking or corporate governance administration.
• A proactive and positive approach to problem-solving.

Benefits

• Salary: Competitive, based on experience
• 25 days annual holiday
• Health insurance
• Annual L&D budget
• 3% pension contribution
• Monthly socials
• Central London location (office-based role with an expectation of at least 5 days in the office)
• Friendly and informal startup environment with a focus on performance and impact