Office & Engagement Manager

Our mission is to make the law accessible to everyone.

The legal industry is built on technology and process that hasn’t been updated in hundreds of years - that's why we've reinvented the entire model from the ground-up with our own bespoke AI operating system at the core.

Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionise the way people practice law, leading to exceptional outcomes for clients and lawyers.

Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law.

We’re backed by top-tier investors including Google Ventures, Balderton Capital and TQ Ventures and in December 2024 we secured $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024.

We’re headquartered in London and in 2025 successfully launched in the US…and we’re just getting started.

We are looking for a proactive, high-energy Office & Engagement Manager to be the heartbeat of our London headquarters. This isn't just about keeping the lights on; it’s about creating a world-class environment where our team feels inspired, supported, and productive.

You will own the London office end-to-end, acting as the "go-to" person for all local operations and employee experience in the office. Your goal is to streamline our physical space and administrative processes, ensuring that founders and leadership can focus on scaling the business while you ensure the engine room runs perfectly in our London office.

1. Office Operations & Facility Management

• End-to-End Ownership: Manage the daily running of the London office, including access control, maintenance, and building management relationships.

• Vendor Management: Source and manage external suppliers (cleaning, catering, repairs, events suppliers) and proactively seek "upgrades" to the office environment.

• Supplies & Perks: Run the daily "office engine”, ordering breakfast, managing plant care, and ensuring office supplies are always stocked.

• Space Planning: Own the seating plan and desk allocations, ensuring the layout evolves seamlessly as our team grows.

2. Employee Experience & Onboarding

• First Impressions: Lead the in-office onboarding experience, including office tours, access setup, and ensuring every new hire’s desk is "day-one ready."

• Offboarding: Manage the physical logistics of offboarding, ensuring equipment is returned and access is revoked smoothly.

• The "Go-To" Resource: Triage and resolve all team queries related to the workspace, acting as a buffer for the Founders and BizOps teams.

3. Events & Engagement

• Event Execution: Lead the administration and "on-the-day" delivery for team events, ranging from casual weekly socials to major milestones like the Christmas party.

• Culture Building: Partner with the People team to ensure the office vibe reflects our values and keeps morale high.

4. Logistics & Business Operations

• Travel Coordination: Own team travel logistics, with a specific focus on US cohort trips and group travel coordination.

• IT Liaison: Partner with the Head of IT to manage local equipment logistics—handling laptop setups, returns, replacements, and basic troubleshooting.

• Admin Central: Take over distributed admin tasks (vouchers, scheduling, general ordering) to centralize and professionalize our operations.

5. Process Architecture

• Documentation: Create clear, repeatable, and documented workplace processes. You aren't just doing the job; you're building the "Office Playbook" that we can scale to future global locations.

• The "Fixer" Mentality: You are resourceful, solutions-oriented, and nothing is "too small" for you to handle.

• Exceptional Organiser: You can jump from coordinating a flight to the US to fixing a coffee machine without losing your cool.

• Hospitality Mindset: You genuinely enjoy helping people and making their workday easier.

• Tech Savvy: Comfortable with basic IT troubleshooting and familiar with tools like Slack, Google Workspace, and HRIS systems.

• Process-Driven: You love a good SOP (Standard Operating Procedure) and enjoy turning chaos into a repeatable system.

This is a unique opportunity to define the workplace culture of a growing company. You will have a high degree of autonomy to "upgrade" our environment and will be a foundational member of the Operations team.

💰 Meaningful early-stage equity at one of Europe’s fastest growing startups

✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off

💰 Pension contribution via Nest

💷 20% off legal fees through Lawhive

💻 Top-spec equipment - MacBook/Windows

⛳️ Regular team building activities and socials!

At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team, and as we scale, we’ll only ever increase the focus we apply to this.