Support post-sales network solution engineering: translate designs into implementation plans, analyze customer network data, assist deployments, reconfigurations, and migrations, troubleshoot deployment package issues, and coordinate across engineering, field, and support teams under senior supervision.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Network Engineer, Early in Career
Making a difference through the design and implementation of leading network technologies defines this early-career engineering role at Ciena. The position contributes to delivering high-quality network solutions and supports customer deployments with measurable impact. The role operates within a collaborative and inclusive environment focused on innovation and technical excellence.
How you will make an impact:
- Deliver post-sales solution engineering activities including solution design, acceptance, remote deployment, and network reconfiguration or migration under senior engineer supervision
- Interface with Systems Engineers, Service Project Managers, Technical Support, Field Service Engineers, and Customer Service Advocate teams to coordinate delivery activities
- Analyze network designs to enable consistent deployment and in-service upgrades of network equipment
- Translate network designs into solution designs for new builds, reconfiguration, and network upgrade projects
- Gather and analyze customer network data to develop migration strategies for transition onto platform solutions
- Review technical deployment packages with internal and external stakeholders to ensure clarity and alignment across deployment teams
- Troubleshoot and resolve technical deployment package issues in collaboration with engineering, customer, and internal teams
The must haves:
- Education: Bachelor’s degree in Electrical Engineering, Optical Engineering, or a related field
- Experience: Not more than 1 year of experience in a related discipline
- Application of Layer 0/1 optical or transmission technologies and/or
- Application of Layer 2-3 networking concepts including IP protocols
- Application of scripting or DevOps tools such as Python, Java, or Ansible
- Demonstrated ability to collaborate with cross-functional teams to resolve issues and establish best practices
- Ability to review and analyze project information to translate conceptual designs into implementation processes
Nice to haves:
- Customer service interaction in technical environments
- Written and verbal communication in English
- Utilization of MS Office applications including Visio, Excel, and PowerPoint
- Ability to travel approximately 25%
- Ability to work during night maintenance windows approximately 25%
- Ability to manage multiple projects simultaneously
- Communications or technology-focused career interest
.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena London, England Office
43 Worship Street, London, United Kingdom, EC2A 2
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