Multinational Operations and Quality Assurance Coordinator

Are you looking for your next opportunity?

Sompo  has a unique opportunity for a Multinational Operations and Quality Assurance Coordinator in our Multinational quality and controls team in our Multinational business. 

Our Multinational Quality and Controls team ensures global consistency, integrity and compliance across complex insurance programmes spanning multiple jurisdictions. We deliver robust governance frameworks, advanced data quality controls to support operational excellence and transparency worldwide. Working through a network of regional teams and strategic partners, we champion best practices and long-term collaboration, enabling seamless execution of multinational solutions with a strong focus on accountability and service.

Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity

What you’ll be doing:

• Complete comprehensive quality assurance reviews of multinational data and documentation, ensuring accuracy, consistency, and alignment with company standards, while identifying discrepancies, implementing corrective actions, and tracking them through to full resolution.
• Develop and generate reports on key data‑quality metrics, leveraging AI‑driven analytics and tools such as Strategy and Power BI  to identify trends, risks, and optimisation opportunities that enhance operational effectiveness and compliance.
• Facilitate communication between global and regional stakeholders, ensuring alignment, promoting best practices and driving continuous improvement.
• Third‑party oversight: Manage onboarding, due diligence, and lifecycle monitoring of network partners; maintain accurate capability and data performance.
• Support the creation, enhancement, and upkeep of guides, training materials, and process documents.
• Provide additional support on tasks and projects as assigned to meet departmental and organisational goals.

What you’ll bring:

• An entry‑level opportunity offering hands‑on experience within a multinational insurance environment, providing practical involvement in compliance, risk, and data‑management activities across cross‑border operations.
• Analytical mindset with the ability to generate, interpret, and act on data-driven insights.
• Strong interpersonal and communication skills to collaborate effectively with internal and external stakeholders.
• Proficiency in using data management platforms, reporting tools, and Microsoft Office Suite.
• Familiarity with AI-driven analytics and advanced tools (e.g., Power BI, Strategy, Tableau) to optimise processes, enhance data quality and support strategic decision-making would be advantageous.

Our Benefits                                                                         

We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents.  Below are a few highlights of our inclusive benefit programs:

• Expansive Health & Wellness Benefits
• Generous Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance

In today’s world, what do we stand for?

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment.

About Us

Expert Partners.
Clarity in complexity.
Unwavering commitment.

We are Sompo, a global provider of property, casualty, and specialty insurance and reinsurance.

Building on Sompo Holding’s 135 years of innovation, we seek to deliver a unified approach to servicing and providing customized solutions for our clients, ensuring that we meet their needs effectively and consistently.

We strive to strengthen engagement with our clients and business partners every day by using the in-depth knowledge and insights of our experts to swiftly navigate the ever-shifting risk landscape in a fast and agile way – providing them with the products and coverages they need – underpinned by exceptional levels of service.

Our values

As we continue to evolve and grow, our core values serve as the foundation for our company’s identity, purpose and culture.

• Accountability: Raising the bar on what we deliver
• Agility: Keeping it simple as we grow
• Collaboration: Building relationships with clients and colleagues
• Development: Being curious and having a growth mindset
• Integrity: Being trustworthy and doing what’s right

Around the world, our 9,500+ employees use their expertise to learn, improve and find clear answers for your complex challenges. Because when you choose Sompo, you choose the ease of expertise.

Sompo is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To learn more about visit our website at www.sompo-intl.com