Multi Services Assistant

Multi Service Assistant – Relief Team (Zero Hours Contract) 

Hourly Pay: £13.90 per hour plus holiday pay   

Location: London  

Contract: Zero hours contract   

Shifts: Days 

Work model: Fully onsite  

Williams Lea seeks a Multi Services Assistant to join us within our relief team!  

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.  

Purpose of role:

Our relief team offers a flexible solution to Williams Lea, often working on critical projects on client sites. As a Relief Team Receptionist, you will be working on various assignments covering holidays and sickness for 2-3 of our clients, (All within close distance to each other) sometimes at short notice.   

As a relief team receptionist, you will be the first point of contact for visitors calling or visiting our client’s office. Duties will include welcoming clients and visitors to the office, handling calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.

A successful Receptionist will have an organised and welcoming personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.

Personal attributes:

• Outstanding customer service skills with the ability to interact with people across a diverse range of backgrounds and levels.  
• Well presented with a professional manner.  
• Computer literate with good knowledge of all MS packages.  
• Quick learner.  
• Effective communicator at all levels, both written and oral  
• Hands on team worker.  
• Attention to detail, ability to retain high levels of concentration.   
• You’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.   

Key Competencies:

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:  

• 25 days holiday pay, plus bank holidays (dependant on hours worked)  
• Referral Scheme  
• Access to all Williams Lea internal job opportunities  
• Access to Learning Lounge and our internal training suite  

You will also have an opportunity to work for a global employer who is dedicated to offering, all its employees an enjoyable, challenging and rewarding career with future career development prospects!  

Equality and Diversity:

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.  

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at [email protected](we do not accept applications to this email address).  

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