Provides second-level technical authority for Microsoft core and cloud network services. Manages incidents, preventive maintenance, performance, problem resolution, and project activities to maintain service availability and SLA performance. Requires at least five years of hands-on enterprise IP networking experience across routing, switching, security, and firewalls, with strong troubleshooting skills across major networking protocols and vendors. Participates in a 24x7 on-call rotation.
About this opportunity:
The MS Core and Cloud Specialist Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level expertise. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
You will:• Ensure Technical Authority(2 nd lvl) Support Activities
• Ensure Technical Authority(2 nd lvl) Incident Management
• Ensure Preventive Maintenance and Performance Management
• Assist Problem Management
• Support in project activities
• Take part periodically to the Team's 24x7 Oncall Rota.
Skills you must bring:
• Min.5 years of hands-on experience in a large IP network ( switching, routing, security/ firewalls ), structured, enterprise environment: preferably Juniper or Cisco or Nokia ISP & Enterprise Routing/Switching/Security appliances
• You have to demonstrate very good understanding of IP Networking technologies/protocols, Solid troubleshooting/debugging skills are mandatory:
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Romania (RO) || Bucharest
Job details: MS Core and Cloud Specialist
Job Stage: Job Stage 5
Primary Recruiter: Daniela Iacob
Hiring Manager: Cosmin Marculescu
The MS Core and Cloud Specialist Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level expertise. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
You will:• Ensure Technical Authority(2 nd lvl) Support Activities
• Ensure Technical Authority(2 nd lvl) Incident Management
• Ensure Preventive Maintenance and Performance Management
• Assist Problem Management
• Support in project activities
• Take part periodically to the Team's 24x7 Oncall Rota.
Skills you must bring:
• Min.5 years of hands-on experience in a large IP network ( switching, routing, security/ firewalls ), structured, enterprise environment: preferably Juniper or Cisco or Nokia ISP & Enterprise Routing/Switching/Security appliances
• You have to demonstrate very good understanding of IP Networking technologies/protocols, Solid troubleshooting/debugging skills are mandatory:
- ISIS, OSPF, BGP, MPLS, L3VPN, NG-MVPN, Multicast
- Cisco (CCNA, CCNP, CCNP SP);
- Juniper (JNCIA, JNCIP-SP);
- Huawei networking knowledge is a plus: NE, ATN
- Nokia networking knowledge is a plus: 7750 SR
- Understanding of Mobile Networks 2G/3G/4G/5G is a plus;
- Linux knowledge is a plus
- Scripting skill is a plus.
- Knowledge of working in an ITIL controlled environment
- Min.B2 level at English in both writing and speaking.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Romania (RO) || Bucharest
Job details: MS Core and Cloud Specialist
Job Stage: Job Stage 5
Primary Recruiter: Daniela Iacob
Hiring Manager: Cosmin Marculescu
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