Media Operations Assistant (Entry-Level)

About Us 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM, Initiative and Mediahub and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport and Mediabrands Content Studio. Mediabrands clients include many of the world’s most recognisable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries, representing the full diversity of humanity. For more information, please visit our website: www.ipgmediabrands.com.

Role Overview

The Operations Assistant supports the end-to-end delivery of media campaigns by ensuring accurate setup, tracking, approvals, reconciliation, and billing across internal systems and stakeholders. This role is highly detail-oriented and process-driven, working closely with local teams, media operations, finance, and planning leads to ensure campaigns run smoothly and compliantly.

Key Responsibilities

Campaign Setup & Tracking

• Add new campaign details to the campaign tracker and maintain accurate, up-to-date status throughout the campaign lifecycle.
• Confirm local teams have updated the PO tracker and saved approved POs in the designated PO folder for all biddable elements.
• Update campaign tracker statuses with PO approval confirmation and approved values.
• Confirm approved media plans have been uploaded by local teams to the dashboard folder and reflect updates in the campaign tracker.

Purchase Order & Financial Management

• Add approved POs to MX Maintenance and update PO values as required.
• Request PO approvals in MX Maintenance via email and follow up as needed.
• Maintain accurate records of PO values across trackers and systems.

Media Operations & Platform Setup

• Raise HappyFox tickets to Media Ops team to set up campaigns in Prisma, ensuring PO and media plans are attached.
• Where creatives are not yet available, raise tickets to initiate campaign setup in Prisma ahead of creative delivery.
• Make ad hoc amendments in Prisma as required during the campaign lifecycle.

Spend Tracking & Reconciliation

• Update the biddable spends tracker with new campaigns and associated POs.
• Liaise with biddable teams to confirm spend tracker accuracy and completeness.
• Raise HappyFox tickets to Media Ops team reconciliation teams to reconcile Prisma bookings

Billing & Reporting

• Once reconciliation is confirmed, check and approve billings in MX Explorer against Prisma and the biddable spends tracker.
• Export billing data to Excel and share with relevant stakeholders, providing approval to bill.

Key Skills & Attributes

• Great attention to detail and accuracy, particularly with financial and tracking data.
• Comfortable working across multiple systems (e.g. trackers, Prisma, MX Maintenance, MX Explorer).
• Clear and professional written communication, especially for audit-compliant approval requests.
• Ability to manage multiple tasks and deadlines across concurrent campaigns.
• Proactive, organised, and confident liaising with cross-functional teams.