Lead delivery of the enterprise martech stack (CDP, orchestration, personalization, adtech) across markets. Define vision and roadmap, manage product teams, partner with engineering/data/privacy, oversee vendor integrations, measure KPIs and ROI, and drive adoption in a regulated fintech environment.
We are seeking a highly driven, collaborative Martech Product Lead to drive delivery of our martech customer data platform and adtech initiatives across multiple markets for the Chase and J.P. Morgan Personal Investing businesses. The role involves partnering with cross-functional teams and is responsible for overseeing the successful execution of martech projects, ensuring alignment with business objectives and effficient use of resources.
Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on this exciting venture for the firm. Your work will have a direct impact to our customers as our business continues to grow and expand. We work in a hyper-collaborative way and value the following behaviours:
- Put customers first.
- Value common sense and simplicity over complexity.
- Make decisions quickly and move nimbly.
- Celebrate diverse ideas.
- Succeed and fail together as a team.
Job Responsibilities
- Own martech foundational layer (CDP, orchestration, personalisation, adtech) and deliver a unified, governed, performant platform for speed and accountability.
- Drive the vision and roadmap delivery ensuing alignment with overall business objectives and user needs.
- Build platform capabilities and monitor KPIs to measure the success of initiatives.
- Manage and develop a high-performing team of Product Managers by setting clear goals, providing coaching and feedback, and ensuring alignment on product vision, roadmap, and delivery outcomes across cross-functional stakeholders.
- Collaborate with engineering, data and marketing partners to specify feature details, create user stories, drive Agile delivery and UAT.
- Provide data-backed recommendations across multiple concurrent projects; design and implement product testing strategies around these recommendations.
- Effectively prioritise and manage trade-offs to ensure successful delivery of features to production that meet customer needs.
- Create and maintain product documentation, including user guides and release notes.
- Build strong partnerships with privacy, controls and governance teams to deploy effective solutions in a regulated industry.
- Lead relationships with martech vendors by defining objectives, overseeing implementation and integration with internal systems, and continuously measuring performance and ROI to ensure solutions align with product strategy and compliance requirements.
- Drive user adoption and satisfaction through effective communication and training programs.
- Maintain up-to-date industry knowledge of relevant technologies and implications the domain.
Required qualifications, capabilities and skills
- Bachelor's degree, ideally in business, technology or related field.
- Extensive years of relevant experience, including significant hands‑on leadership with enterprise martech/platform initiatives.
- Strong experience in delivery of CDP and identity foundations, orchestration, and personalisation at scale in regulated environments, with deep experience integrating adtech for privacy‑preserving collaboration and compliant measurement.
- Proven product management expertise with Agile delivery, owning complex, multi‑market initiatives from discovery through launch and iterative optimisation.
- Demonstrated ability to lead and inspire cross‑functional teams; excellent verbal and written communication for executive, technical, and commercial stakeholders.
- Advanced analytical and problem‑solving skills; comfortable making data‑driven decisions and trade‑offs under ambiguity.
- Track record managing vendor relationships and negotiations; disciplined in budgeting, forecasting, and ROI measurement.
- High adaptability and resilience in fast‑paced, high‑growth environments where products and processes evolve rapidly.
- Experience within fintech or regulated industry.
#ICBCareers
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Plan, execute, and optimize multi-channel paid media campaigns (search, social, display) to drive acquisition, pipeline and ROI. Own budgeting, tracking/attribution, testing frameworks, campaign QA, and performance reporting. Collaborate with Product Marketing, Creative, Analytics, and RevOps to localize campaigns, surface insights, and scale best practices globally.
Top Skills:
ExcelGa4Google AdsGoogle SheetsHubspotLinkedin AdsLookerMarketoMeta AdsPixelsProgrammaticQuoraRedditSalesforceTableauUtmsYoutube
Gaming
Own and optimize the VFX and animation pipeline for mobile casual puzzle games. Create high-quality, “juicy” VFX and animations from concept through final Unity implementation, using Particle System, Shader Graph, Animation Timeline, URP, and custom materials. Optimize for mobile performance and memory, troubleshoot visual and sorting issues, and collaborate with art, design, tech art, engineering, and production to improve workflows and runtime performance.
Top Skills:
Animation TimelineCustom MaterialsParticle SystemShaderShader GraphUnityUrp
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Lead category-level FP&A activities including planning, forecasting, financial modelling, reporting and decision support. Partner with sales and marketing, ensure controls/compliance, drive efficiency projects, develop finance talent and influence senior stakeholders to achieve financial targets.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
