Marketing Operations Manager

At Encord, we're building the AI infrastructure of the future. The biggest challenge AI companies face today is not half as glamorous as the outside world may think: it's all about data quality. In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly, and the most time-consuming, in getting their product to market.

As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI. AI today is what the early days of computing or the internet were like, where the potential of the technology is clear, but the tools and processes surrounding it are still primitive, preventing the next generation of applications. This is why we started Encord.

We are a talented and ambitious team of 100+, working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI. We are one the fastest growing companies in our space, and consistently rated as the best tool in the market by our customers. We have big plans ahead and are looking for a rockstar Marketing Operations Manager to join our team!

We’re looking for a strategic, growth-focused Marketing Operations Manager who excels at building scalable automation systems and optimising lead operations. You're passionate about creating efficient processes that enable sales team success and support strategic go-to-market initiatives. Working closely with our VP of Growth and sales leadership, you'll implement and manage our marketing technology stack to ensure seamless ICP mapping,  lead flow and campaign execution. You bring strong technical capabilities combined with business acumen, able to design automation workflows and optimise sales handoff processes that drive measurable growth. We’re trusted by 200+ world-class AI teams — and we’re just getting started. If you want to own martech ops that fuels growth in one of the most exciting spaces in tech, this is your opportunity.

- Build and optimise scalable marketing automation systems — designing lead scoring, routing, and nurturing workflows that maximise conversion rates specifically to pipeline creationImplement and manage our marketing technology stack including HubSpot, Clay, and enrichment tools — ensuring seamless integration and optimal performance to support growth initiatives.

- Partner closely with VP of Growth, Sales leadership, and SDR teams to align marketing operations with GTM priorities, ensuring smooth lead handoff and clear SLAs between marketing and sales.

- Lead the execution of digital marketing campaigns through effective martech utilisation — from setup and automation to performance tracking and optimisation.

- Conduct in-depth analysis of lead flow, conversion metrics, and attribution data — using insights to continuously improve processes and campaign effectiveness.

- Manage lead operations including data hygiene, deduplication, segmentation, and database management to maintain high-quality prospect data.

- Design and maintain dashboards and reporting systems that provide clear visibility into marketing performance, pipeline health, and ROI across all channels.

- You have at least 3 years of experience in marketing operations, preferably in B2B SaaS, with a proven track record of building systems that directly impact pipeline and revenue.

- You're both technical and strategic — understanding how to implement complex automation workflows while keeping business objectives at the center of every decision.

- You know how to translate marketing campaign requirements into technical solutions, working seamlessly between marketing teams and sales operations.

- You're a strong cross-functional collaborator who can bring together Growth, Sales, RevOps, and Leadership teams around shared operational priorities and campaign goals.

- You're both a strategist and an implementer: you can design high-level marketing operations strategy but also roll up your sleeves to build workflows, troubleshoot issues, and execute campaigns.

- Comfortable with ambiguity, fast pace, and changing priorities — you take initiative to solve problems without waiting for perfect specifications.

- You have proven experience with HubSpot and enrichment tools — with the ability to quickly learn and adapt to new technologies as our stack evolves

- Competitive salary, commission and equity in a hyper growth business.

- Strong in-person culture: most of our team is in the office 3+ days a week.

- Room to grow into anything you choose to — a year ago we were 50 people, now we're 100+. We'll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle.

- 25 days annual leave a year + public holidays.Encord offers a unique opportunity to be part of a startup with a clear mission and vision.

You will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, agriculture and many more. Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields.