About THG Ingenuity
THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises:
- THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system.
- THG Studios: The UK's most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities.
- THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel
With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce.
Job Title: Marketing & Communications Coordinator
Location: ICON, Manchester
Reports to: Senior Marketing Manager
Department: THG Ingenuity – B2B Marketing
Job Summary
We are looking for a Marketing & Communications Coordinator who will play a hands-on role in bringing our brand to life across press, digital channels, industry events and integrated campaigns. Working across our three core propositions: THG Fulfil, THG Commerce and THG Studios, you will collaborate closely with the B2B marketing, creative, sales and business development teams to coordinate campaigns, write compelling copy and track engagement.
This would be the perfect role for an ambitious graduate to join our team.
Key Responsibilities
Content Creation: Write clear, engaging content for our website, blog, newsletters and LinkedIn pages. Turn client success stories and project results into interesting case studies and articles. Work with our wider teams to produce channel-specific campaign assets including videos, photos and other graphics.
Campaign Execution: Work with the B2B Senior Marketing Managers to plan and deliver multi-channel marketing campaigns to generate qualified leads and support the sales pipeline.
PR Support: Help draft press releases about new client wins, service updates and company milestones. Track where THG Ingenuity is mentioned in the news, keeping the team updated on press coverage and interesting industry trends. Support on drafting entries for well-known industry awards that showcase our work and client successes.
Event Marketing: Work with the Senior Marketing Managers and THG Studios events team to plan industry events including our open days and webinars, whilst also supporting any third-party events that THG Ingenuity has been invited to participate in.
Reporting & Analysis: Monitor and report on campaign and event performance, working with the wider B2B marketing team to make recommendations for optimisations.
Skills & Experience
What we are looking for:
- Strong writing and communications skills.
- A foundational understanding of B2B marketing channels.
- A creative mindset, someone who enjoys concepting creative campaigns and creating digital assets.
- Great organisation and attention to detail, with the ability to manage deadlines and stay calm while juggling multiple tasks.
- Confidence in asking questions, communicating with colleagues across different teams and speaking with external partners or journalists.
- A willingness to learn. We don’t expect you to know every marketing software tool on day one, we are looking for someone who is excited to learn and embraces feedback.
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.
