Mission
Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.
Role Purpose
As City Lead, you will oversee the local growth and activation strategy for our London location. You will act as the face of the brand locally, building strong relationships with members, influencers, partners, and the wider consumer and business community to serve Neko’s B2C (member) and B2B (employer) objectives.
This role combines community management, marketing, events and partnerships to ensure our clinic delivers an exceptional experience, remains top of mind locally, and is widely talked about and recommended, while supporting bookings and retention goals.
What You’ll Deliver in the First 6–12 Months
Establish Neko as a highly visible and trusted presence in London through strong local awareness and community engagement
Build and maintain a high-quality network of local influencers, partners, and community stakeholders to drive ongoing word-of-mouth and referrals
Deliver a consistent pipeline of bookings by leading local growth initiatives and optimising conversion from awareness to appointment
Launch and run a calendar of B2C events, activations, and partnerships that keep the clinic top of mind locally and drive member bookings
Support the B2B UK Lead in B2B events, activations, and partnerships to drive B2B awareness and deal pipeline
Develop strong internal ways of working with clinical, operations, and marketing teams to ensure alignment and execution excellence
Establish clear reporting and insight into local performance, including bookings, retention, and community engagement metrics
Build a recognisable local brand presence that drives both trust and demand within the London market
Create the playbook for city activation that will be used across Neko’s global rollout
Requirements
3-5+ years’ experience in community management, marketing, events, and/or partnerships
Strong existing network within the London community, including influencers, local partners, and key stakeholders
Experience managing multiple stakeholders and projects simultaneously
Commercially minded with strong organizational skills
Passion for startups and community-building and comfortable working in a fast-paced environment
Excellent written and verbal communication skills
About titles at Neko
We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.
Hiring Process
Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.
Equal Opportunity & Inclusion Statement
Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.
Neko Health London, England Office
9 St Vincent St, London, United Kingdom, W1U 4DA
