Jobs at Neko Health

Owns leadership development and culture strategy at Neko. The role designs leadership programs, coaching, mentorship, leadership scans, culture frameworks, and reusable culture products across markets and clinics. It also coaches senior leaders, challenges ELT members, manages the leadership and culture roadmap, and directs AI-enabled leadership and culture tools. Success requires hands-on AI building experience, executive presence, senior-leader coaching ability, and experience translating culture principles into measurable practices.

Provides corporate IT support in London, specializing in network and security operations. Owns network incidents, vendor relationships, clinic-room technology readiness, site deployments, Microsoft 365 administration, endpoint management, documentation, and automation. Supports new clinic openings, improves operational processes, coordinates AV partners, and collaborates with global teams. Travel to US sites is required for onsite deployment activities.

Recruit business and G&A talent across People, Finance, Legal, Marketing, Design, Communications, Strategy, and Operations in the US and Europe. Responsibilities include proactive sourcing, advising senior leaders on hiring strategy and organizational needs, delivering a strong candidate experience, and using pipeline data to improve recruiting outcomes.

Builds and deploys AI-enabled workflows across Neko, helping teams identify business problems, redesign processes, adopt solutions, and measure impact. The role combines consulting, hands-on AI development, process mapping, training, workflow adoption, and iteration. Success is measured by sustained usage, efficiency gains, and the ability to help teams become more capable of building with AI.

Own Neko’s creative brand expression across visual identity, copy, video, content, and channels. Build and lead the Brand Creative Studio, develop scalable creative systems and standards, consolidate work intake, deliver major marketing and communications initiatives, and establish production resourcing. Recruit, develop, and retain multidisciplinary creative talent across art direction, design, copy, and video while partnering with Brand Strategy, Marketing and Communications, Architecture, and Product Design.

Develop, validate, and deploy computer vision and machine learning algorithms for clinical decision support using imaging and sensor data. Own projects from messy data and modeling through rigorous evaluation and production integration. Collaborate with hardware, software, medical, and clinical research teams, apply classical and deep learning methods, support regulatory readiness, deliver production-quality Python code, and mentor colleagues.

Owns Neko Health’s global furniture, fixtures, equipment, and accessories strategy. Develops scalable FF&E standards, product libraries, sourcing guidance, and procurement strategies for worldwide locations. Leads vendor relationships, bespoke product development, material and finish selection, and quality control. Provides concept-level guidance to regional design teams while ensuring accessibility, ergonomics, sustainability, safety, and brand consistency across clinic environments.

Lead Neko’s global CRM strategy and team, driving acquisition, bookings, retention, referrals, and revenue. Build the CRM operating model, scale Braze across markets, establish experimentation, manage budgets and vendors, ensure regulatory compliance, and partner with Marketing, Product, Comms, and executive leadership to make CRM a core growth engine.

Owns the operational lifecycle of LLM, GenAI, and RAG systems, including deployment, monitoring, evaluation, observability, versioning, cost optimization, and production reliability. The role builds ML platform capabilities for regulated clinical workflows, ships agentic or RAG pipelines, establishes human-feedback evaluation loops, and partners closely with the existing MLOps team.

Build and ship member-facing features for Neko’s iOS, Android, and web applications using React Native and native Swift or Kotlin. Own app experiences involving health data, wearables, notifications, clinic screens, biometrics, deep links, background processing, and release operations. Maintain high standards for performance, crash-free reliability, motion, and usability while collaborating with product, design, and engineering teams and using AI coding tools.

Lead a four-to-six-person engineering pod building Neko’s consumer app across iOS, Android, and web, plus wearables, notifications, and clinic screens. Ship the engagement roadmap, set technical direction, own app quality and release performance, improve retention and engagement, and mentor and hire engineers. The role requires hands-on development across React Native, native mobile, web, and backend systems, along with daily use of AI coding tools.

Leads the people agenda across Corporate Functions and Product & Technology, partnering with senior leaders on workforce planning, organizational design, talent management, culture, change, employee relations, and risk. Uses people data and AI to inform organizational decisions, while adapting HR practices to functions at different maturity stages. Owns strategic people priorities, leadership development, performance calibration, compensation guidance, and organizational change initiatives.

As a Data Engineer, you will design and build data pipelines, models, and infrastructure for analytics and machine learning while ensuring data quality and compliance.

Create and maintain clinic staff rotas, track coverage gaps, administer the Quinyx workforce management system, and produce staffing reports. The role coordinates schedule changes, backfills, overtime, utilisation, and timesheet reconciliation while partnering with clinic and market leadership to support staffing decisions and reduce payroll issues.

Design, build, maintain, and troubleshoot Workday integrations across HR, finance, payroll, absence, recruiting, and third-party systems. Develop RaaS reports and Workday Extend applications, manage integration security, validate data migrations, monitor integration health, document mappings and processes, and partner with HR, Finance, IT, and module teams to gather requirements and resolve recurring issues.

Lead the design, scaling, and reliability of Neko Health's core infrastructure. Build a secure Azure platform, improve deployment cycles, and manage a high-performance team.

Partner with senior leaders to hire G&A and business function talent across Europe and the US. Source proactively, advise on role design and hiring priorities, deliver excellent candidate experience, and use data to track pipeline performance and improve hiring outcomes.

Lead security engineering efforts across the product lifecycle by conducting security reviews, threat modeling, vulnerability research, code analysis, fuzzing, secure design, and cloud infrastructure hardening. The role guides engineers and staff on secure practices, develops security tests and protocols, integrates security capabilities into CI/CD pipelines, and improves vulnerability detection using manual, automated, and AI-assisted techniques.

The Director of Platform Engineering will architect and build Neko Health’s internal AI developer platform, enhancing engineering workflows and driving substantial platform adoption across teams over the first year.

Lead development of global FF+E standards, product selection, and procurement strategy. Create playbook guidance, manage vendor sourcing and quality, and drive bespoke product development across regional projects to ensure cohesive, scalable member experiences.