Ready to be a Titan?
ServiceTitan is looking for a Software Engineering Manager to be part of the engineering leadership team at ServiceTitan, responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing company and as a leader, you will be influencing key strategic decisions. Our engineering organization is customer-focused, quality minded, growth-oriented and passionate about technology and solving complex problems.
As a manager of senior individual contributors you will be primarily responsible for leading the team that focuses on the payroll features of our product such as flexible and continuous time keeping, configurable payroll generation, integration with other ServiceTitan products and features such as field mobile app, dispatch, fleet management, etc.
We require thoughtful, proactive leaders who support their teams, encourage exploration, and drive accountability through results. We also desire those who partner well with Product Managers, Designers, and stakeholders as we run cross-functional agile teams. The very best candidates can also balance rapid iteration development cycles with high product quality expectations and who are innovative and comfortable with ambiguity.
What you'll do:
Take end to end ownership of team’s deliverables
Mentor and guide senior individual contributor engineers within your team and occasionally assist your peers cross-team to ensure cohesive solutions
Help your team to improve their performance as measured by both output (work commitments completed, and outcomes - positive customer impact); while holding or raising the quality bar
Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests) in order to further support the global growth of the engineering organization
Communicate effectively with developers, product managers, customers, partners, and other leaders
What you'll bring:
Most of your work will be leadership and management focused but you will be expected to guide the technology decisions of your team and contribute as needed (sometimes you may be asked to get your hands on the keyboard and other times you may be asked to code review)
2+ years of experience managing small to medium software development teams preferably in an agile environment
8+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
Excellent leadership, communication and technical writing skills
Expert-level knowledge of:
Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and relational and other databases (PostgreSQL, MongoDB or any other),
Experience with Typescript and React is a plus
Git, unit testing, debugging, profiling, performance monitoring
Distributed software systems architecture best practices
B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
