Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Risk Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Commercial & New Payment Flows (CNPF) Risk Management team is a newly formed team in the 1st line, covering a group of businesses pursuing strategically important target payment flows for Mastercard.
We are looking for an ambitious, commercially aware Risk Manager with a strategic mindset to join our growing team. This high-profile, multidisciplinary role focuses on partnering with our business teams to unlock key transformation initiatives as a risk consultant and on driving senior management focus on strategic risks through relationship building and “thought leadership”. You will work with a wide range of business and risk stakeholders (2nd and 3rd line; specialist teams e.g. credit risk, compliance) to analyse complex risks, summarise key findings for a senior management and executive audience and coordinate a cross-team response. The wider team’s work will also include contributing to the design, embedding and enhancement of CNPF’s 1st line risk management framework. This is an exciting opportunity to be part of a team working at the heart of a dynamic, growing business.
Role:
• Assist our Risk Management Directors in monitoring strategic business change programmes, also conducting research and analysis to advise management on risk requirements for new initiatives (e.g. investment in systems or resources; process control enhancements such as automation, etc).
• Liaise with specialist teams such as Credit Risk, Treasury, Compliance, and Legal, to coordinate cross-team collaboration on complex business risks.
• Promote efficient, effective risk governance, through process design and by administering executive and senior management risk committee meetings and action tracking.
• Develop our 1st line strategic risk management approach to drive management focus and action on future risk requirements, e.g. from new customer segments, capacity for business scaling, emerging and “horizon” risks.
• Embed and monitor our 1st line risk management operating model and processes by coaching and advising business teams.
• Support business on periodic risk and control reviews and self-assessments through process mapping and advice on necessary control improvements, e.g. through deep dives in response to risk events.
Competencies – Required:
• Strong knowledge of the risk management framework and best practices in risk governance.
• Strong relationship management skills including confident, effective communication (verbal and written, including when presenting) with senior management stakeholders.
• Creative thinking, adaptability and a problem-solving mindset with the ability to refine a concept or problem independently and offer solutions.
• Experience of strategy or risk management roles (1st, 2nd or 3rd line) in the financial services or payments industries (including as an external consultant).
Competencies – Advantageous but not required:
• Business knowledge of the payments industry (including consumer and commercial flows).
• Knowledge / experience of specific risks associated with managing payment flows, including financial (liquidity, credit, etc), operational (resilience, third-party, etc), compliance and legal.
• Experience of working in roles including change execution risk management or risk consulting—especially where associated with growth / expansion initiatives such as strategic partnerships, acquisitions and other major business change proposals.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
