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Lead, coach, and mentor a multicultural team of Delivery and Engagement Managers, oversee project portfolio health, and partner with Sales on SOW creation for enterprise deals.
Top Skills:
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The Pre-Sales Engineer at monday.com will leverage technical expertise to assist customers in understanding the platform, conduct demos, craft sales pitches, and handle technical inquiries.
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As a Senior Product Designer, you will co-own the design system, evolve workflows for efficiency, and rethink the design system for AI advancements. You will build and govern design foundations, styles, and documentation to support product needs.
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Our Professional Services team is the engine of customer value. We are looking for a Manager of Professional Services Delivery to lead our EMEA Delivery and Engagement Managers. This is not a traditional PMO role; it is a high-impact leadership position that requires a blend of commercial acumen, operational rigour, and a "Product-First" mentality. You will be responsible for the regional P&L of your delivery pod, ensuring that implementations are fast, profitable, and strategically aligned with our customers' business goals.
What You Bring
- SaaS DNA: 7+ years in Professional Services or Consulting specifically within a B2B SaaS environment.
- Leadership Maturity: 2+ years of direct people management experience in a fast-paced, high-growth setting.
- Methodology Mastery: Deep knowledge of modern delivery frameworks (Agile, Waterfall, or hybrid) and PSA tools.
- EMEA Savvy: Experience navigating the cultural and regulatory complexities of the EMEA market.
- Technical Literacy: Ability to hold your own in a room with CTOs and Architects regarding APIs, integrations, and data migrations.
- Sales/consulting background is a big advantage.
monday.com London, England Office
monday.com London Office
20 Rathbone Place, London, United Kingdom, W1T 1HY
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