The Manager, Products and Solutions develops sales strategies, manages customer relationships, identifies leads, and oversees product implementation in the payments sector.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Products and Solutions
• Develop and execute sales strategies in line with regional and country objectives, that achieve sales, revenue and profit objectives for MPGS, Brighterion, Simplify and other VAS solutions in Southern Africa • Provides Payment Gateway/Fraud solutions, online payments, eCommerce subject matter expertise and leverages MasterCard integrated solutions to drive sales and revenue goals• Provides market intelligence and market requirements to product developers and product managers to support product design, development and implementation efforts• Build and manage a strong sales pipeline and monitor opportunities
Key Responsibilities• Deliver on assigned market development Payment Gateway revenues through establishing and maintaining a strong sales pipeline.• Build and manage relationships with acquirers and non-traditional customers like merchants, payment facilitators and payment service providers.• Identify sales leads and close new business in collaboration with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients • Develop financial modeling and business cases for identified opportunities, as well as coordinate contract development.• Implement customized solutions that drive value creation for the customer and Mastercard • Develop, coordinate and deliver customized presentation materials for identified opportunities • Analyze and interpret customer data to ensure operations are at optimal levels • Provide support by identifying and resolving customer challenges and escalating within the product vertical as required• Actively participate in the customer planning and product prioritization process• Coordinates transitions between sales and implementation teams
Experiences• Extensive experience in a sales/commercial environment including interacting with customers and closing individual deals within a single market• Demonstrated expertise and success in achieving sales goals over multiple products• Experience with payment gateways, fraud screening, alternative payment methods, mobile commerce, e-wallets, multi-channel processing and acquiring • Strong account management experience - ability to understand customer and constituent needs, marketplace dynamics, industry trends and the competitive landscape. • Strong interpersonal and negotiation skills - extensive experience in communicating in international environment at senior management level.
Desirable capabilities:• Relevant tertiary qualifications with a strong track record in the payments industry and deep knowledge of consumer payments.• High preference for action - results driven and with a disciplined approach to deliver sales targets.• Strong relationship management skills - experience of managing multiple stakeholders in a multicultural environment, matrixed environment, across multiple geographic locations.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Products and Solutions
• Develop and execute sales strategies in line with regional and country objectives, that achieve sales, revenue and profit objectives for MPGS, Brighterion, Simplify and other VAS solutions in Southern Africa • Provides Payment Gateway/Fraud solutions, online payments, eCommerce subject matter expertise and leverages MasterCard integrated solutions to drive sales and revenue goals• Provides market intelligence and market requirements to product developers and product managers to support product design, development and implementation efforts• Build and manage a strong sales pipeline and monitor opportunities
Key Responsibilities• Deliver on assigned market development Payment Gateway revenues through establishing and maintaining a strong sales pipeline.• Build and manage relationships with acquirers and non-traditional customers like merchants, payment facilitators and payment service providers.• Identify sales leads and close new business in collaboration with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients • Develop financial modeling and business cases for identified opportunities, as well as coordinate contract development.• Implement customized solutions that drive value creation for the customer and Mastercard • Develop, coordinate and deliver customized presentation materials for identified opportunities • Analyze and interpret customer data to ensure operations are at optimal levels • Provide support by identifying and resolving customer challenges and escalating within the product vertical as required• Actively participate in the customer planning and product prioritization process• Coordinates transitions between sales and implementation teams
Experiences• Extensive experience in a sales/commercial environment including interacting with customers and closing individual deals within a single market• Demonstrated expertise and success in achieving sales goals over multiple products• Experience with payment gateways, fraud screening, alternative payment methods, mobile commerce, e-wallets, multi-channel processing and acquiring • Strong account management experience - ability to understand customer and constituent needs, marketplace dynamics, industry trends and the competitive landscape. • Strong interpersonal and negotiation skills - extensive experience in communicating in international environment at senior management level.
Desirable capabilities:• Relevant tertiary qualifications with a strong track record in the payments industry and deep knowledge of consumer payments.• High preference for action - results driven and with a disciplined approach to deliver sales targets.• Strong relationship management skills - experience of managing multiple stakeholders in a multicultural environment, matrixed environment, across multiple geographic locations.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard London, England Office
1 Angel Lane, London, United Kingdom, EC4R 3AB
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