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Nationwide Building Society

Manager Governance & Controls

Posted 8 Days Ago
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In-Office
London, Greater London, England, GBR
Senior level
In-Office
London, Greater London, England, GBR
Senior level
Document and implement the Economic Crime Risk Management Framework (ECRMF), defining accountabilities, delegated responsibilities, service levels, monitoring and reporting. Secure stakeholder endorsement and leader approval, and create a mechanism for ongoing maintenance. Support First Line Economic Crime and wider Governance, Risk and Control to protect customers and ensure regulatory compliance.
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If you’re motivated by creating clarity, strengthening controls, and protecting customers, this role puts you right at the heart of it. We’re looking for someone to shape and document a robust Economic Crime Risk Management Framework, setting out clear accountabilities, delegated responsibilities, service levels, and the monitoring that keeps our defences strong. 

 

As part of our First Line Economic Crime function, you’ll play a vital role in safeguarding Nationwide and its members from economic crime, ensuring we operate with confidence and integrity. You’ll also be part of our wider Governance, Risk and Control team — a group dedicated to making sure we meet our legal and regulatory obligations while enabling the function to work effectively and responsibly. It’s a chance to build something meaningful, influence how we manage risk, and make a real impact across the organisation.


This is a 6-month Fixed-Term Contract opportunity.

 

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

 

For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly. If your application is successful, your hiring manager will provide further details on how this works. 

 

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

What you’ll be doing

 

You will be responsible for documenting the function’s Economic Crime Risk Management Framework (ECRMF), that clearly sets out the function’s accountabilities and responsibilities for managing economic crime risk. This will set out any delegated responsibilities, document where reliance has been placed on the function by other business areas and any agreed service levels, and the ongoing monitoring and reporting in place. You will gain endorsement of the ECRMF from key stakeholders and approval by the function’s leader. Finally, you will be responsible for creating a mechanism for the ongoing maintenance of the ECRMF.
 

About you

 

For this role, you will have:
 

  • Experience of developing, implementing and managing governance and control frameworks within a significant operation in a risk or compliance role.

  • Experience interpreting risk policies and assessing policy compliance statuses.

  • Experience of documenting, implementing and managing control frameworks within a significant operation in a risk or compliance role.

  • Ability to act objectively and maintain independence.

  • Organisation and planning/time management.

 

 

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

 

  • Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

  • Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

  • Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

  • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

 

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
 

Qualifications

The extras you’ll get

 

There are all sorts of employee benefits available at Nationwide, including:

 

  • 25 days holiday, pro rata

  • Access to private medical insurance

  • A highly competitive pension to help you build a strong foundation for retirement

  • Access to an annual performance-related bonus

  • Training and development to help you progress your career

  • A great selection of additional benefits through our salary sacrifice scheme

  • Life assurance to provide peace of mind for you and your loved ones in the event of your death

  • Wellhub – access to a range of free and paid options for health and wellness

  • Up to 2 days of paid volunteering a year

  

 

Banking – but fairer, more rewarding, and for the good of society

 

We forge our own path at Nationwide.

 

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

 

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

 

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

 

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

 

 

What to do next

 

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

 

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