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As a Technical Support Engineer Intern, you'll assist customers with technical inquiries, troubleshoot issues, collaborate with engineers, and gain hands-on experience with Cloudflare's products.
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Locations - London, UK
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare's edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
What you'll do
Cloudflare is looking for an experienced and empathetic leader to lead our Developer Advocacy team. In this role, you'll use your skills to help our team inspire developers across multiple channels - whether that's in-person events, technical video content, or live streaming. This is a cross-functional role where you'll work collaboratively across the product, marketing and sales team.
Qualifications
Note: it is not required that you have all of these! Teams have varying needs, focuses, and use varying technologies.
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare's edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
What you'll do
Cloudflare is looking for an experienced and empathetic leader to lead our Developer Advocacy team. In this role, you'll use your skills to help our team inspire developers across multiple channels - whether that's in-person events, technical video content, or live streaming. This is a cross-functional role where you'll work collaboratively across the product, marketing and sales team.
- Lead a global group of Developer Advocates
- Work with our peers and partners to ship content that shows out to integrate Cloudflare with their products
- Collaborate with product development, sales, and marketing, to ensure all activities align with our broader company goals
- Cultivate and establish relationships with developers throughout our community, be a thoughtful point of contact for community members as we partner with them for various marketing activities and events
Qualifications
Note: it is not required that you have all of these! Teams have varying needs, focuses, and use varying technologies.
- Minimum 10 years experience software development or developer relations
- Extensive knowledge of the JavaScript ecosystem
- Ability to work in cross-functional teams
- Good analytical and debugging skills
- Highly analytical, data and systems oriented problem solver
- Excellent communication and interpersonal skills with the ability to influence and build strong relationships with customers and internal stakeholders
Cloudflare London, England Office
Riverside Building, 6th Floor, County Hall/The, Belvedere Rd, London, United Kingdom, SE1 7PB
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
