Jobs at Cloudflare

Lead Cloudflare’s customer storytelling and advocacy strategy across case studies, video, campaigns, executive content, and live events. Interview enterprise customers and executives, translate complex technologies for technical and business audiences, develop creative formats, manage production partners, and establish quality standards. Build AI-enabled workflows to scale story production and measure impact through reach, sales usage, pipeline influence, and advocate engagement.

Build and operate auditable multi-agent systems on Cloudflare’s platform for infrastructure forecasting, supply planning, cost modeling, approvals, and decision analysis. The role involves designing durable workflows, integrating statistical and machine learning models, creating BigQuery pipelines, enforcing risk controls and auditability, and authoring technical specifications and architectural standards.

Build and evolve Rust-based connectivity services that connect Cloudflare One and Zero Trust products across Cloudflare’s global network. Develop user-space routing services, improve scalability and reliability, collaborate across teams, and own solutions from design through deployment. The role involves Linux networking, distributed systems, observability, and Cloudflare’s infrastructure and Workers platform.

Drive strategy and delivery for Cloudflare’s Signals web intelligence feed and related data products. Define valuable signals using network data, build products for AI labs and site owners, explore knowledge graphs and AI visibility measurement, and deliver specifications, prototypes, positioning, and launches. Partner with Engineering, Data Science, Research, GTM, Partnerships, and business development while engaging customers, developers, and AI labs.

Serve as a senior technical advisor for Cloudflare One, partnering with sales and customers to design, demonstrate, and validate SASE and Zero Trust security solutions. Analyze customer environments, address network and security requirements, guide proof-of-value engagements, explain competitive advantages, support revenue goals, and relay customer feedback to product and engineering teams. The role also focuses on enterprise AI security, including Shadow AI visibility, DLP, MCP access controls, and agentic AI governance.

Own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. Responsibilities include coordinating security research, engineering, legal, communications, and customer teams; defining emergency protection workflows; improving vulnerability discovery and remediation; managing disclosure communications; and representing Cloudflare in the security community.

Leads and develops an engineering team building Agentic Discovery products that help businesses make digital properties readable, discoverable, and callable by AI agents. Responsibilities include managing people and execution, shaping product roadmaps, overseeing distributed systems and web-scale data pipelines, ensuring reliability and data quality, supporting incident response, and developing technical leaders across indexing, agent observation, AEO, WebMCP, APIs, and Generative UI.

Design, develop, test, deploy, maintain, and enhance large-scale backend systems for Cloudflare’s WARP and Zero Trust products. Own features end-to-end, including device posture, orchestration, and notifications, while supporting scalability, high availability, disaster recovery, and capacity planning. Collaborate with distributed engineering teams on roadmap planning, code reviews, design discussions, optimization, and delivery of customer-focused solutions.

Own a product initiative from user research and competitive analysis through requirements, development, and launch. Collaborate with engineering, design, sales, marketing, and product leaders to improve Cloudflare products and user experience. Define success metrics, analyze technical and market constraints, gather customer insights, and help deliver measurable business value at Internet scale.

Own high-severity customer incidents through investigation, root-cause analysis, remediation, and confirmation of resolution. Build proactive reliability capabilities including telemetry, monitoring, detection, diagnostic tooling, automation, and AI-assisted incident workflows. Partner with product engineering, support, and enterprise customers; lead postmortems, improve SLO/SLI practices, document runbooks, and mentor teams. Maintain expertise across networking, security, DNS, CDN, WAF, DDoS mitigation, Zero Trust, and developer platform technologies while participating in a global on-call rotation.

Architect, deploy, and operate highly available distributed infrastructure powering Cloudflare’s global server fleets. Build automation and internal platform tools, optimize Linux and networking performance, conduct capacity planning, monitor system health, and improve reliability at scale. Collaborate with security, network engineering, and product teams while supporting platforms including Kubernetes, databases, Kafka, storage systems, CI/CD tools, and AI infrastructure.

Advise product, engineering, business, and senior leaders on technology, Internet, privacy, intellectual property, and product strategy matters. Draft and negotiate technology transactions, licensing agreements, marketplace arrangements, terms of service, policies, and disclosures. Support privacy-by-design reviews, data-flow assessments, marketing claims, promotions, patent strategy, trade-secret protection, and scalable legal processes. Translate complex legal risks into practical guidance and engage externally as a subject matter expert.

Build and improve Cloudflare Workers Runtime features that execute customer code at the edge. Responsibilities include optimizing performance, reliability, and scalability; expanding JavaScript and WebAssembly support; shaping technically feasible features; owning production code; and debugging large-scale distributed systems. The role requires strong computer science fundamentals, C++ or Rust experience, web knowledge, and Linux-based systems expertise.

Leads technical go-to-market activities for enterprise customers across the full Cloudflare customer lifecycle. Partners with account executives on discovery, technical validation, demonstrations, architecture, PoCs, onboarding, adoption, renewals, and expansion. Serves as a trusted technical advisor, translates complex network and security requirements into business outcomes, supports QBRs, manages quota-aligned growth, and uses AI automation to streamline workflows and customer enablement.

Build scalable, low-latency systems for machine-to-machine payments and agentic commerce. Responsibilities include developing payment protocols, usage metering, pricing, outcome verification, authentication, billing, settlement, digital wallet integrations, and revenue attribution. The role requires secure, reliable, high-throughput software across edge infrastructure and transaction engines, collaborating with engineering, research, product, and design teams to deliver emerging commerce capabilities.

Leads a regional team of quota-carrying Customer Engineers across the full customer journey, from discovery and technical validation through adoption, retention, and expansion. Responsibilities include hiring, coaching, forecasting, pipeline management, deal strategy, executive communication, operational improvement, and cross-functional leadership. The manager also promotes AI-augmented workflows and remains a player-coach by participating in customer meetings, QBRs, discovery sessions, and proof-of-concept reviews.

Design and lead resilient, low-latency systems for machine-to-machine payments, metering, and monetization across Cloudflare’s network. Define architectures and RFCs, establish technical standards, partner with customers and product teams, lead incident response and root-cause analysis, improve observability and reliability, review complex systems, mentor engineers, and guide product KPIs and roadmaps.

Maintains Cloudflare’s global data center network infrastructure across remote colocation sites. Responsibilities include configuring network equipment, ensuring operational availability, managing contractors and vendors, creating SOPs and operational plans, supporting deployments and migrations, improving processes through automation and AI tools, troubleshooting infrastructure, and participating in a 24/7 on-call rotation. The role also involves basic program management, documentation, status reporting, and limited travel.

Leads the post-sale customer journey from onboarding through retention and renewals. Manages customer relationships, success plans, executive business reviews, renewal negotiations, forecasts, upsells, and churn reduction. Partners with Sales, Product, Engineering, Support, and Marketing to resolve issues and drive adoption. Uses AI, data analysis, and workflow automation to identify opportunities, improve forecasting, and increase customer and commercial outcomes.

Lead post-sale customer lifecycle including onboarding, retention, renewals, and upsell. Act as trusted advisor, build strategic relationships, execute Executive Business Reviews, maintain forecasts, negotiate renewals, and collaborate cross-functionally. Embed AI-driven workflows to analyze usage, identify opportunities, and automate CRM and forecasting tasks to maximize customer outcomes and revenue.