The Manager will be responsible for defining, creating, and delivering exceptional data driven, customer centric solutions that drive competitive commercial advantage for our hotels and ownership groups within a specific region.
Crucial to this role is executing the Destination Marketing and eCommerce strategy in support of the defined region. Responsibilities will include:
Delivering the strategy and approach for defined destination(s), customer segments and origins
Driving Marketing and eCommerce activity to meet revenue and share targets
Supporting in-market relationships with the likes of partners and DMOs to improve effectiveness of Marketing activities
Take ownership of measuring and reporting on regional performance. Communicate findings from data analysis within the UKI team and with hotel-level and above property contacts.
Effective collaboration and partnership with hotel-level destination contacts as well as central teams
Responsible for maintaining and optimising presence and performance of hotel-level digital efforts
Support the delivery of the annual country plan and strategy, including offline and digital destination-specific campaigns throughout the year, leveraging Brand, Enterprise or Partnership campaigns wherever possible and adapting to business needs as they arise.
Plan and execute cross-departmental campaigns
Support development of Marketing Plans as initiated by Director/Senior Manager Destination Marketing
Liaise with the relevant teams for campaign execution
Develop positive local partner, agency and hotel relationships
Act as a liaison with Hotel Marketing & Regional Marketing & eCommerce Services
Deliver reporting on a weekly, month, quarterly and adhoc basis across the business
Create and deliver presentations and destination performance reports as required (ensuring efficiency with PowerPoint and Teams / general presentation skills)
Engage and support an entrepreneurial and agile team culture.
No direct reports
Travel requirements: as required
Minimum Criteria:
• Marketing experience
• Hospitality experience
Minimum Qualifications:
• BA/BS/Bachelor’s Degree or experience in lieu of
#LI-KP
#li-hybrid
#LI-KP1
About Us
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton Watford, England Office
Hilton Europe Regional Headquarters - Watford Office
Maple Court, Central Park, Reeds Cres, Watford WD24 4QQ, United Kingdom, Watford, United Kingdom, WD24 4QQ
.png)
