The Consumer Insights Manager will design and manage research studies, translate insights into recommendations, and present findings. They will work cross-functionally to embed consumer insights into strategies while managing an analyst.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
About the Role
At SharkNinja, our mission is to positively impact people's lives every day in every home around the world. As we continue to accelerate our European expansion, we're hiring a Consumer Insights Manager (Europe) on a 12 month fixed term contract to join our growing EU team.
Reporting to the Senior Manager, International Consumer Insights (based in our global HQ in Boston), this role is central to shaping how we understand our consumers and deliver 5 star products and experiences. You'll work cross functionally with Marketing, Quality, Engineering, and Consumer Services to ensure consumer insight is embedded in everything we do.
What You'll Do
Design, execute, and manage end to end quantitative and qualitative research studies aligned to business needs
Translate insights into clear, actionable recommendations, presenting regularly to senior leadership with strong UK and EU consumer context
Synthesize and track historical research to inform category strategies and identify trends
Identify gaps and proactively build new research plans from scratch to support business growth
Act as the voice of the European consumer across internal teams
Manage and develop at least one Analyst, ensuring high quality delivery and growth
What You'll Bring
Strong experience delivering end to end quantitative research, particularly in product and communications testing
Exposure to qualitative research, with moderation experience preferred
Ability to manage multiple research projects across categories
A balance of strategic thinking and attention to detail
Strong storytelling skills, with the ability to turn insights into impactful business strategies
Deep understanding of consumer psychology, behaviour, and market dynamics
Comfortable working in a fast paced, agile, and hands on environment
Flexible mindset with the ability to navigate ambiguity and work cross functionally
European language skills (German, French, Spanish, and or Italian) are a plus, but not essential
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
About the Role
At SharkNinja, our mission is to positively impact people's lives every day in every home around the world. As we continue to accelerate our European expansion, we're hiring a Consumer Insights Manager (Europe) on a 12 month fixed term contract to join our growing EU team.
Reporting to the Senior Manager, International Consumer Insights (based in our global HQ in Boston), this role is central to shaping how we understand our consumers and deliver 5 star products and experiences. You'll work cross functionally with Marketing, Quality, Engineering, and Consumer Services to ensure consumer insight is embedded in everything we do.
What You'll Do
Design, execute, and manage end to end quantitative and qualitative research studies aligned to business needs
Translate insights into clear, actionable recommendations, presenting regularly to senior leadership with strong UK and EU consumer context
Synthesize and track historical research to inform category strategies and identify trends
Identify gaps and proactively build new research plans from scratch to support business growth
Act as the voice of the European consumer across internal teams
Manage and develop at least one Analyst, ensuring high quality delivery and growth
What You'll Bring
Strong experience delivering end to end quantitative research, particularly in product and communications testing
Exposure to qualitative research, with moderation experience preferred
Ability to manage multiple research projects across categories
A balance of strategic thinking and attention to detail
Strong storytelling skills, with the ability to turn insights into impactful business strategies
Deep understanding of consumer psychology, behaviour, and market dynamics
Comfortable working in a fast paced, agile, and hands on environment
Flexible mindset with the ability to navigate ambiguity and work cross functionally
European language skills (German, French, Spanish, and or Italian) are a plus, but not essential
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Top Skills
Qualitative Research
Quantitative Research
SharkNinja London, England Office
315, Battersea Power Station, Nine Elms, London, United Kingdom, SW11 8DD
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