Omnicom Media Group UK Logo

Omnicom Media Group UK

Manager, Client Operations

Sorry, this job was removed at 12:12 p.m. (GMT) on Wednesday, Jul 23, 2025
Be an Early Applicant
Easy Apply
In-Office
London, England
Easy Apply
In-Office
London, England

Similar Jobs

2 Days Ago
Hybrid
Bournemouth, Dorset, England, GBR
Senior level
Senior level
Financial Services
Responsible for tax reconciliation, reporting and payments, ensuring global compliance with tax regulations, and leading a team while enhancing client experiences.
Top Skills: AlteryxLow Code ToolsUipathXecptor Datahub
3 Days Ago
Hybrid
London, England, GBR
Senior level
Senior level
Software
The Senior Customer Success Operations Manager will optimize systems and workflows, manage projects and the CS Ops service desk, and collaborate across teams to drive efficiency and deliver customer value.
Top Skills: Bi ToolsChatgptGoogle GeminiIntercomJIRARocketlaneSalesforceSQLVitallyZapierZendesk
56 Minutes Ago
In-Office
Ruislip, Middlesex, England, GBR
Junior
Junior
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The role involves authenticating and evaluating trading cards while maintaining production goals and improving knowledge of industry standards. Candidates should have prior grading experience and be detail-oriented.

About the Role:

The Operations Manager at OMD EMEA is a pivotal significant role collaborating with our client PepsiCo, which involves operational management and media data ecosystem management. Our aim will be to streamline our operating workflow, connecting between internal stakeholders and key client contacts to enable a smooth and efficient operation of the account, as well as enabling strong and effective collaboration with our European OMD PEP local teams. This role offers a rare opportunity to lead, co-create, and deliver operational excellence across a broad spectrum of disciplines and business units.


Specific Areas of Responsibility:

  • Overall Governance and local markets operational support
  • Commercial management
  • Media Data Governance
  • Drive Network capability
  • Operational support to EMEA HQ

About You:

  • Comfortable with general project management and delivering hands on as required
  • Experience working within project management systems, e.g., Smartsheet/Hive a significant advantage
  • High degree of competence on core Microsoft suite
  • Ability to take unstructured work and build out a defined, documented, and replicable process, both solo and alongside a wider team depending on the nature of the task
  • Good understanding of the core functioning of media (Offline/Online)
  • High degree of numeracy, particularly relating to budget setting and commercial alignment, along with an ability to be analytical with data in this context
  • Previous experience and success track record in operational and/ or account management role, as well as demonstrated competence handling clients in the day-to-day flow of work, and ability to contribute to productive meetings with senior stakeholders
  • Comfortable presenting ideas and delivering recommendations based on conclusive analysis to clients or internal teams 

About the Agency:

At OMD EMEA, we strive to deliver on our promise of ‘better decisions, faster‘ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a ‘new normal’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working.  Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/. 

Omnicom Media Group UK London, England Office

Bankside 2, 90-100 Southwark Street, London, United Kingdom, SE1 0SW

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account