Machine Learning Engineering Manager

Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.

From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.

We’re looking for a Machine Learning Engineering Manager to join our London team. In this role, you’ll lead the teams responsible for the "moment of truth" in delivery, ensuring our delivery network remains the most efficient in the world through high-stakes algorithmic systems. This role is based in our London office with a hybrid setup, typically 3 days in the office.

You’ll be joining the Logistics and Consumer Signals team. This group sits at the intersection of real-world physics and real-time computation, managing the complex variables that impact food quality, delivery speed, and customer trust.

Here’s what your day-to-day might look like:

• Lead and develop a team of Machine Learning Engineers, fostering a culture of technical excellence and experimentation.

• Optimise Handover Logistics by building models that synchronise rider dispatch with food preparation, ensuring orders are collected at the peak of freshness.

• Own Consumer Signals, managing the ML systems that communicate network status, including highly accurate delivery time estimates (ETAs) and dynamic availability.

• Balance the Marketplace by taking responsibility for core delivery performance metrics, managing surge requirements, and real-time restaurant ranking.

• Drive Production Excellence, translating "noisy" real-world delivery data into robust, production-grade ML and optimisation systems.

• Partner cross-functionally with Product Managers and Operations teams to frame problems, deploy global solutions, and iterate based on real-world impact.

We are looking for a pragmatic, impact-focused leader who understands that in global logistics, "done" is often better than "theoretically perfect."

• Proven People Leadership: Significant experience line managing Machine Learning Engineers, with a track record of coaching and career development.

• Technical Depth: Hands-on experience building and deploying ML or optimisation systems into production at scale.

• Domain Expertise: A strong background in logistics, supply chain, network optimisation, or consumer-facing real-time systems.

• Operational Pragmatism: Comfort operating in fast-changing environments with noisy data and the ability to make difficult technical trade-offs.

• Collaborative Mindset: Demonstrated ability to work within "Product Squads" alongside engineers and operational stakeholders to deliver business value.

At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.

🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.

🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.

🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.

💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.

➡️ Want a deeper look at how we build? Check out our Tech Blog.

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!