Support development and enhancement of maintenance services for cooling applications in high-computing and AI-driven data centers. Research and integrate emerging technologies (IoT, predictive analytics), run pilots, collaborate with internal and external partners, gather customer feedback, contribute to strategic roadmaps, and drive continuous improvement in service delivery.
Thermal Service Technology – Cooling Applications
Reports to: Services Technology Manager
Location: Madrid, Spain/Westerville – HQ, OH, US
Organization: Vertiv Group Corporation
Job Summary
As a Thermal Team Member, you will support the development and enhancement of maintenance services for Vertiv’s cooling applications, with a focus on high-computing environments and AI-driven data centers. You will collaborate with the Services Technology Manager and cross-functional teams to identify market trends, implement innovative service delivery models, and drive operational efficiency. Your work will directly contribute to Vertiv’s digital services portfolio, helping to extend service offerings and improve on-site operations and service activities.
Key Responsibilities
- Assist in researching and integrating emerging technologies for cooling maintenance services, including predictive analytics and IoT solutions.
- Support pilots and implementation of new solutions, working closely with regional service teams to validate proposals and gather feedback.
- Collaborate with internal subject matter experts and external partners (vendors, startups, universities) to advance technology readiness.
- Contribute to the creation and execution of strategic roadmaps for maintenance services, aligning with overall business objectives.
- Gather and analyze customer feedback to identify areas for service enhancement and promote customer loyalty.
- Participate in innovation and idea systems, helping to manage and advance new concepts within the service organization.
- Foster strong relationships with customers and internal teams, promoting a customer-centric approach.
- Maintain awareness of regulatory standards and best practices in maintenance services.
- Support continuous improvement initiatives and drive operational excellence in service delivery.
Requirements
- Bachelor’s degree in engineering (mechanical, electrical, or related field) preferred.
- 3+ years of experience in thermal systems, cooling applications, or UPS maintenance (data center or telecom environments preferred).
- Familiarity with innovation methodologies (design thinking, lean startup, agile).
- Technical knowledge relevant to data centers, telecommunications, and power/cooling infrastructure.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and interpersonal skills.
- Creativity, adaptability, and a continuous learning mindset.
- Ability to work collaboratively in a cross-functional, global team environment.
Why Join Vertiv?
You’ll be part of a dynamic team focused on developing advanced technology solutions for critical infrastructure. Vertiv offers opportunities for professional growth, innovation, and meaningful impact in the data center and enterprise technology space.
Vertiv Core Principles & Behaviors
- Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.
- Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.
- Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development.
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Vertiv London, England Office
Fraser Road, , England, London, United Kingdom
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