The Learning Solutions Director partners with sales, faculty and clients to diagnose complex leadership, organisational and business challenges and design impactful learning, leadership and organisational development solutions. They bring together insight, challenge, creativity and expertise to shape compelling client solutions, ensure design quality, and contribute to the evolution of Hult Ashridge's offers and approaches.
This role can be either full time or part time.
ResponsibilitiesClient Challenge Diagnosis & Solution Design
• Work with sales and clients to understand, interpret and challenge client requirements and identify underlying organisational, leadership and capability needs.
• Lead inquiry, design and co-creation conversations with clients and stakeholders to shape impactful solutions.
• Apply systems thinking and evidence-informed design to complex client challenges.
• Translate client challenges into integrated learning, leadership and organisational development solutions.
• Design coherent learning journeys, development pathways and change architectures.
• Ensure proposed solutions are impactful, commercially viable and deliverable.
Strategic Opportunity Support
• Partner with sales on complex, high-value or strategically important opportunities.
• Act as a trusted thinking partner during the inquiry, qualification and solution development process.
• Facilitate design discussions with clients, faculty and internal stakeholders.
• Bring fresh perspectives, challenge assumptions and help shape differentiated solutions.
• Take a hands-on role in project management where required to support effective delivery.
Proposal Narrative & Storytelling
• Deconstruct client briefs to identify key themes, opportunities and narratives (red thread).
• Shape and ensure proposal stories and recommendations are strategically coherent, client centred and commercially compelling that clearly articulate our point of view.
• Support major pitches, presentations and proposal reviews where strategic design input is required. Faculty & Expertise Integration
• Connect opportunities with the most appropriate faculty, coaches and subject matter experts from across Hult Ashridge to create innovative and impactful solutions.
• Build strong relationships across faculty, associates and specialist teams.
• Help translate faculty expertise into solutions that address client needs.
Hult Ashridge Offers & Design Quality
• Apply and evolve Hult Ashridge's distinctive approach to leadership, organisational development and behaviour change.
• Identify emerging trends, client needs and opportunities.
• Contribute to the development and evolution of offers, methodologies and solution frameworks.
• Champion high standards of design quality and client impact.
• Share learning and insights that strengthen future solutions.
• Coach and develop solution design capability across the sales community.
Knowledge management
• Contribute to knowledge management systems, ensuring that solutions, assets and insights are captured, organised and accessible for future use, including by AI-enabled tools.
QualificationsPerson Description
• Strong diagnostic and problem-framing capability.
• Systems thinking and conceptual design skills.
• Ability to connect ideas, expertise and client needs into coherent solutions.
• Excellent stakeholder management and facilitation skills.
• Strong proposal storytelling, writing and communication skills.
• Curiosity about, and comfort using, AI tools and agents while understanding power of human in the loop.
• Commercial judgement.
• Ability to influence and collaborate across multiple teams and disciplines.
The Skills & Experience We Look For
• Experience in leadership development, organisational development or leadership learning design.
• Experience translating client needs into commercially viable solutions.
• Experience working with Microsoft Office, in particular high level of skill with MS PowerPoint.
• Experience working with senior stakeholders and navigating ambiguity.
• Preferred client-side L&D or OD experience.
About UsEF Education First London, England Office
22 Chelsea Manor Street, London, United Kingdom, SW3 5RL
