Leadership Development & Engagement Lead

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Great leaders create great teams, and we want to help them do both. As part of our Centre of Expertise for Learning, Leadership Development & Engagement, you’ll shape how we grow leaders and listen to colleagues and show how the two work together. You’ll work closely with senior stakeholders, HR, and technology partners on a role that’s strategic, varied, and visible.

What You´ll Do

• Set the strategic direction for leadership development and spot capability gaps across the business

• Support top talent development programs and our existing leadership and colleague programs

• Bring best practice and fresh ideas to our leadership solutions

• Build program proposals and present them to senior stakeholders

• Own our colleague engagement strategy from end to end, including the bi-annual survey and onboarding and exit surveys

• Lead survey design, delivery, and governance around the world, working with HR, technology, and external providers

• Turn survey results into clear, actionable insights for leaders and HR teams, and keep improving our methodology

• Link engagement results to leadership performance, and show where leadership investment will make the biggest difference

• Flex across colleague and talent development work as priorities shift, including facilitating sessions and supporting programs

What We´re Looking For

• Experience in leadership development, engagement, or talent roles within a large, cross-border organization.

• Hands-on experience designing, delivering, and acting on colleague engagement surveys

• Program and project management experience, with the ability to run multiple large initiatives at once

• Strategic thinking on leadership capability and organizational engagement

• Consulting and influencing skills, especially with senior stakeholders

• Technical and data know-how, including survey platforms, dashboards, and reporting

• Strong communication and presentation skills

• A talent for building relationships and networks

• A highly organized, detail-oriented approach

• Comfort working without direct reports in a flexible, collaborative environment

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!