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Experian

Lead Product Designer

Posted 3 Days Ago
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London, Greater London, England
Senior level
London, Greater London, England
Senior level
The Lead Product Designer will drive the end-to-end product design process, manage a team of designers, collaborate with cross-functional teams, and craft exceptional user experiences for credit-related products, while mentoring team members and refining design practices.
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Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We're looking for a Lead Product Designer to help consumers better understand, improve and monitor their credit score and report.

Reporting to the Head of Product Design, you will create exceptional experiences, and manage a small team of designers. You'll be a part of the design leadership team shaping the design team's culture and enhancing design thinking across the organisation.

You will partner with the Head of Product for your area of the product to define the UX strategy, roadmap, and direction. You will also lead and inspire a team of designers within their cross-functional product teams. You will collaborate with product managers, engineers, researchers, and product marketing to define and iteratively deliver the vision and design strategy for your product domain.


Responsibilities

  • Define and lead work across the full end-to-end product design process. You're comfortable working in both of the "diamonds" from discovery (qual and quant research, workshops, journey, system and empathy maps) to delivery (Prototypes, AB tests, High fidelity designs) and everything in between.
  • Conduct regular 1:1s and informal interactions to understand your direct reports' personal and professional goals, helping them set clear and realistic goals.
  • Support your team of designers within their cross-functional product teams to navigate complex design challenges by sharing your expertise.
  • Facilitate design critiques, collaborative workshops, and refine processes and rituals to spread design thinking and customer centricity.
  • Understand the product strategy and priorities and define and develop creative solutions to get there.

Qualifications

  • Proven experience working in-house within cross functional, Agile product teams on software products that address complex user needs
  • A portfolio showcasing your strategy and process - not just the final solution, showing an understanding of the problem space, a design approach with hypotheses and clear measures of success on top of the final execution
  • Good stories to tell about mentoring or managing designers, and how you have helped others achieve their goals.
  • Experience consuming from and contributing to existing design systems, Figma is desirable.
  • Experience designing for and building exceptional native apps (iOS or Android) and responsive web designs.

Additional Information

Benefits package includes:

  • Flexible hybrid working
  • Great compensation and bonus scheme
  • Core benefits include pension, Bupa healthcare, Sharesave scheme and more
  • 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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