Lead People Operations Generalist

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. 

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. 

With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

• Serve as the People Operations lead for EMEA, supporting employees and managers across multiple countries and employment models.
• Own regional people processes including onboarding, offboarding, employee data management, leaves, mobility, and lifecycle changes.
• Act as a trusted advisor to managers on people policies, employment practices, and employee relations matters.

• Ensure compliance with EMEA employment laws, works council requirements, GDPR, and internal controls.
• Partner with Legal, Payroll, and external vendors to manage audits, regulatory changes, and documentation.
• Maintain accurate and compliant employee records across all systems.

• Partner with global People Operations, PBPs, and other departments within the global People & Places function to roll out global programs (performance cycles, compensation, benefits, engagement).
• Partner with the Talent Acquisition team to onboard and support employees who are hired through the EOR.
• Localize global policies and programs for EMEA markets while maintaining consistency
• Contribute to SOPs, playbooks, and scalable operating models.

• Act as a regional SME for HRIS (Hibob) and local partner for other people tools (e.g., Greenhouse, CultureAmp, Pave).
• Drive operational rigor through documentation, SLAs, and data integrity.
• Use data and insights to identify trends, risks, and opportunities for improvement.

• 6+ years of People Operations / HR Generalist experience, including multi-country EMEA support.
• Strong working knowledge of EMEA employment law (UK, EU, and at least one additional region).
• Experience supporting a high-growth tech or SaaS company.
• Proven ability to manage complex employee relations cases independently.
• Excellent stakeholder management and communication skills.
• Enjoys solving big problems and working across the organization. 
• Comfortable operating in ambiguity and scaling environments.

• Experience in pre-IPO or public company environments
• Exposure to works councils, TUPE, or cross-border mobility
• HRIS implementation or optimization experience–Workday experience a plus
• Prior experience leading projects and working on cross-functional teams

London, UK. Hybrid

• Competitive salary
• Flexible work schedule
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

• Accelerating Our Mission to Bring AI to Everything After Code
• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
• How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal
• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.