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Planet (weareplanet.com)

Key Account Manager

Posted Yesterday
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In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
The Key Account Manager will manage strategic enterprise accounts, drive revenue growth through payments and tax-free solutions, and build relationships with senior stakeholders.
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About Planet 

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.  

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. 

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. 

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. 

Role overview:  

This is not your typical account management role. It’s a high-impact, fast-paced commercial position at the core of Planet’s enterprise growth.

As a Key Account Manager, you’ll take responsibility for some of Planet’s largest global blue chip clients across EMEA, with a special focus on the Nordics. You’ll act as a strategic growth partner—driving revenue, deepening relationships, and transforming how clients leverage payments and tax free solutions as genuine revenue engines.

If you thrive in a dynamic, relationship-driven sales environment and want to make a measurable impact with some of the world’s most recognized brands, this is the opportunity for you.

What you will do  

  •  Own and grow strategic enterprise accounts, managing a portfolio of high-value global clients across EMEA.

  • Drive commercial growth by identifying, shaping, and closing expansion opportunities in payments and tax free solutions.

  • Help clients turn payments into profit centers, evolving payments and tax free from operational necessities into key drivers of revenue, conversion, and customer experience.

  • Build deep, trusted relationships by engaging senior stakeholders and becoming a strategic partner to your clients.

  • Lead account strategy, developing and executing growth plans that align client ambitions with Planet’s commercial capabilities.

  • Unlock cross-sell opportunities by connecting payment solutions, tax free, and value-added services to maximize client revenue potential.

  • Navigate complexity confidently, orchestrating internal teams across product, delivery, and support for seamless execution.

  • Stay ahead of industry trends, bringing insight into payments, retail innovation, and international shopper behavior.

Who you are  

  • Proven success in enterprise sales or key account management, managing large and complex clients.

  • Strong knowledge of the payments industry, including acquiring, omnichannel payments, FX, or tax free shopping solutions.

  • A track record of driving commercial growth through payments and value-added services.

  • Ability to position payments and tax free as strategic revenue drivers—not just cost centers.

  • Exceptional relationship-building and influencing skills, including at executive level.

  • High energy and resilience; thrives in a fast-paced, performance-driven environment.

  • Strategic thinker with a strong execution focus.

  • Experience working across EMEA markets is highly desirable.

  • Fluency in English and a fluent second language proficiency, especially in Nordics language will be a plus.

Why Planet: 

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. 

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

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