Jobs at Planet (weareplanet.com)

Leads strategic enterprise hospitality accounts, including revenue growth, retention, cross-sell, upsell, executive relationships, and commercial negotiations. Manages and develops Account Directors, establishes performance governance, and drives account planning. Partners cross-functionally on international expansion, eCommerce innovation, forecasting, pipeline management, and customer adoption across payments, software, and commerce solutions.

Drive new business growth in hospitality by selling networking solutions (IP networks, HSIA, IPTV). Manage pipeline, build customer relationships, prepare proposals, negotiate contracts, collaborate with internal teams, and represent the company at industry events.

Own a portfolio of strategic hospitality customers, build trusted relationships, drive revenue growth via cross-sell/upsell, manage RFPs and contracts, oversee service delivery and escalations, maintain CRM and account plans, and collaborate with internal teams to ensure service excellence and retention.

The Sales Manager will oversee sales in a defined area, manage customer relationships, conduct presentations, negotiate contracts, and gather market feedback.

Manage daily sales commission administration, including calculations, audits, reconciliations, reporting, payouts, promotions, bonuses, and SPIFF payments. Troubleshoot data and calculation errors, respond to sales compensation inquiries, support plan and quota changes, and improve commission processes. The role requires advanced Excel skills, analytical ability, accuracy, and collaboration with sales and finance teams.

Design, build, and maintain production AI workflows integrating HR, Finance, Operations, and CRM. Implement orchestration, agents, prompts, retrieval pipelines, and evaluation/monitoring to ensure reliable, auditable decision-making. Iterate on model behaviour using feedback and metrics, partner with Data Engineering on infrastructure, CI/CD, and governance, and own decision quality and outcomes.

Lead and grow strategic technology partnerships (PMS, POS, booking engines, kiosks) within the Oracle ecosystem to drive joint GTM, pipeline, commercial agreements, onboarding, KPIs, and cross-functional delivery across Sales, Product, and Marketing.

Design, automate, secure, and operate AWS and Azure cloud infrastructure supporting AI and generative AI platforms. Build Terraform-based infrastructure, manage networking, identity, containers, Kubernetes, monitoring, governance, and cost controls. Support production operations, incident response, troubleshooting, documentation, and compliance in partnership with AI, Data, Security, and Application teams.

Build and deploy commercial data science models for churn prediction, cross-sell and upsell, revenue attribution, and next-best-action recommendations. Design experiments and causal analyses, productionize models on AWS, manage feature engineering and monitoring, and communicate insights to Sales, Marketing, Customer Success, Finance, and executive stakeholders. The role requires strong Python, SQL, statistics, cloud data warehouse, and production machine learning experience.

Lead sourcing, negotiating and signing strategic ISV and technology partners across Retail and Hospitality. Build pipeline, own end-to-end deals, coordinate onboarding and integrations with Product/Technology, drive joint GTM and KPIs, then hand over to Partner Management after go-live.

As a Key Account Manager, you'll manage key enterprise accounts, drive revenue growth, build client relationships, and navigate internal complexities for solution execution.

Lead and grow the FI Solution Consulting team focused on acquirer and gateway partners. Shape solution strategy for acquiring, gateway and value-added services (DCC, MCP, integrated gateways), drive partner engagements, translate commercial opportunities into actionable requirements, align cross-functional teams, and remain hands-on for strategic deals while mentoring the team.

Provide technical direction for acquiring and card scheme projects, analyze card scheme requirements, track certified products, participate in compliance reviews, liaise with project and support teams, and deliver documented solutions.