HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us
We are a global technology‑driven travel organisation, connecting and empowering the world of travel through innovative solutions. Our mission is to deliver exceptional value to our partners by combining technology, data, and people with a global approach, local touch mentality.
Job Summary:We are seeking a proactive, commercially minded Key Account Manager to support the growth of our Business‑to‑Business (B2B) car rental solutions market. In this role, you will manage and develop a diverse portfolio of accounts—including tour operators, online and retail travel agencies, and travel intermediaries—focusing on strengthening relationships, optimising performance, and identifying incremental revenue opportunities within the global car rental ecosystem.
Responsibilities:- Drive growth and development of existing clients through proactive management of an assigned portfolio.
- Identify client needs and collaborate with internal teams to deliver tailored solutions.
- Monitor and analyse account performance, implementing actions to maximise results.
- Ensure the timely and successful delivery of solutions in line with customer requirements.
- Contribute to strategic initiatives aimed at expanding our presence in the global car rental market.
- Minimum 3 years’ experience in B2B account management, ideally within travel or car rental.
- Proven track record of growing revenue through existing accounts and building strong partnerships.
- Excellent communication and presentation skills in English; Spanish highly desirable.
- Strong commercial acumen, negotiation skills, and ability to make data‑driven decisions.
- Proficiency in MS Office and CRM systems (e.g., Salesforce).
- Ability to work independently, prioritise tasks, and manage multiple projects in a fast‑paced environment.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
