As a Junior Trade Support Engineer, you will monitor live trading systems, investigate incidents, maintain tools, and improve operational processes.
Founded in 2018, Fasanara Digital is the crypto arm of Fasanara Capital FCA-authorised investment firm managing USD 5 billion. Fasanara Digital is exclusively focused on digital assets and is one of the largest, longest running and best performing market neutral funds in the space. We pursue a rigorous, technologically driven, scientific approach to trading.
We are looking for a Junior Trade Support Engineer to join our front office technology team. This is an entry-level role suited to a highly motivated engineer with a strong STEM background who is eager to work close to live, high-frequency trading systems. You will help monitor, investigate, and resolve real-time trading and infrastructure issues, working alongside traders, quants, and senior engineers to keep our systems running smoothly in fast-moving market conditions.
Responsibilities
- Monitor live trading systems and market connectivity across multiple venues
- Investigate real-time trading incidents, anomalies, and performance issues under time pressure
- Triage production problems and work with developers and quants to identify root causes
- Perform post-incident analysis and contribute to preventative improvements
- Build and maintain internal tools, dashboards, and scripts to improve monitoring and operational efficiency
- Assist with exchange-related issues such as order rejections, latency spikes, and data inconsistencies
- Help improve operational processes, runbooks, and alerting as the trading platform scales
- Gradually take on more responsibility for production ownership as experience grows
Requirements
- STEM degree (Computer Science, Engineering, Mathematics, Physics or similar)
- Strong problem-solving skills and a calm, methodical approach under pressure
- Solid programming fundamentals; experience with Python required
- Basic understanding of Linux systems and command-line environments
- Familiarity with networking concepts, logs, and debugging distributed systems is a plus
- Interest in real-time systems, low-latency environments, and how trading platforms operate
- Strong attention to detail and willingness to dig into messy, real-world issues
- Clear communicator who can work effectively with both technical and non-technical colleagues
- No prior trading or crypto experience required — curiosity and reliability matter more, but 1+ years of experience would be a strong plus
Benefits
- Our benefits include:
- Performance-related Bonus Scheme
- Private Medical & Dental Insurance through Bupa (including children's cover)
- Life Insurance, Income Protection & Critical Illness Cover
- Employee Assistance Programme (EAP)
- Salary sacrifice pension with Hargreaves Lansdown (currently matched up to 10%)
- Enhanced Maternity & Paternity Leave
- Emergency Parental Leave, Emergency Childcare & Nursery Benefit
- Cycle to Work Scheme
- Charity Giving through CAF
- Annual Wellbeing Budget
- Team socials, annual Summer & Christmas parties, and other events throughout the year
Fasanara Capital London, England Office
40 New Bond Street, London, United Kingdom, W1S 2RX
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