Support EMEA account management for programmatic clients: assist onboarding and platform training, manage campaign setup and basic optimization, provide first-line technical support, monitor performance, prepare reports, maintain documentation, and support senior team members in client meetings.
Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.
We are looking for a Junior Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions-oriented professional with experience in programmatic advertising and a passion for helping clients succeed.
You’ll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth.
What You'll Do
- Support day to day account management for EMEA clients, including media agencies, advertisers, and platform partners, under the guidance of senior team members
- Assist with client onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools
- Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate
- Provide first line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed
- Review campaign briefs and assist in recommending targeting strategies and building standard segments
- Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers
- Prepare regular reports, performance summaries, and insights to support client checkins and reviews
- Maintain accurate account documentation, notes, and internal trackers
- Support senior team members in client meetings, QBRs, and internal planning sessions
- Stay up to date on programmatic trends, Samba TV products, and contextual targeting best practices
- Collaborate with internal teams to ensure a positive client experience and smooth campaign execution
Who You Are
- 1 to 2+ years of experience in account management, customer success, campaign operations or a similar role within ad tech, digital media, or programmatic advertising
- Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows
- Some hands on experience supporting campaign setup, monitoring, or reporting is preferred
- Strong written and verbal communication skills, with confidence engaging with clients via email and calls
- Detail oriented with strong organisational skills and the ability to manage multiple tasks simultaneously
- Analytical mindset with an interest in campaign performance and data driven decision making
- Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising
- Collaborative team player with a proactive and positive attitude
#LI-AK1
Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.
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