At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision – we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits – Think, think fast, think fearlessly
- Own it and back yourself - Own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job DescriptionThe Role:
As part of the People Performance team, reporting into a People Business Partner, you’ll work in a generalist role supporting the delivery of our people plans. You’ll partner with our Retail teams, specifically with Regional/Area Managers, supporting them with people solutions across multiple sites.
Key responsibilities include:
- Building and maintaining trusted relationships with stakeholders
- Holding regular reviews with stakeholders to review their people, covering all elements of the colleague experience
- Working with other teams within the People function, including Recruitment and Learning & Development
- Completing talent reviews with stakeholders, agreeing actions and proactively monitoring progress of these
- Succession planning for key roles
- Supporting with upskilling of managers
- Maintaining a focus on colleague engagement
- Supporting with new store openings and closure processes
- Managing employee relations cases
Please note this role is based 5 days a week at our Shirebrook HQ
Qualifications- Ideally previous experience in a similar generalist HR/People role
- Proven experience of managing employee relations cases, including complex cases
- Experience partnering with stakeholders across an organisation - ideally exposure to people plans/talent management
- Experience of working within a highly customer centric or retail environment
- To be confident working with data
- Natural curiosity and ability to solve problems
- Excellent interpersonal skills with ability to make impact and build effective relationships
- Ability to collaborate, persuade and influence
- To be assertive, resilient and tenacious with the ability to work well under pressure and overcome setbacks and changing priorities
Along with your benefits package we also offer a wide range of perks for our colleagues:
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link below to find out more.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
