Jobs at Frasers Group

Leads membership sales, retention, and commercial performance for a fitness club. Responsibilities include coaching colleagues, managing sales KPIs, driving lead generation and partnerships, improving member engagement, supporting recruitment and development, and assisting with club operations, compliance, facilities, and service standards.

Lead digital trading strategy and commercial performance across a portfolio of ecommerce websites. Own annual, seasonal, promotional, forecasting, governance, and reporting frameworks; identify revenue and profitability opportunities using customer, market, and performance insights. Partner with Product, Technology, Marketing, Analytics, and Commercial teams to shape roadmaps, automation, AI, personalization, and digital capabilities. Lead and develop a high-performing trading team while influencing senior stakeholders.

Supervise a luxury fashion retail team, support store performance, analyze KPIs, manage stock and operational controls, deliver training, and maintain high customer service standards. The role assists the Store Manager with commercial planning, staff development, visual standards, wage controls, audits, and achieving sales and customer satisfaction targets.

The Marketing Manager will develop and deliver annual, multi-channel marketing plans aligned with business priorities and the academic calendar. Responsibilities include campaign management, partnership development, content creation, customer acquisition and retention, event and exhibition marketing, brand consistency, budget management, competitor monitoring, and performance analysis. The role collaborates with commercial, sales, customer service, design, and marketing teams while supporting the development of a Marketing Executive.

Manage sports product categories and commercial decisions across range development, supplier relationships, negotiation, forecasting, purchase orders, stock availability, pricing, margins, and competitor analysis. Identify range gaps and opportunities, assess product performance, and coordinate with suppliers, marketing, design, and internal teams to maintain commercially viable products for schools.

Own garment fit, technical development, quality, testing, sizing, grading, and production approvals across assigned fashion brands and categories. Lead fit sessions, communicate technical comments to suppliers, resolve quality issues, maintain block libraries and care labels, monitor factory performance, support technical innovation, and ensure product approvals and production deadlines. Collaborate closely with Design, Buying, QC, Production, and suppliers throughout the product development lifecycle.

Supports garment fit, quality, sizing, testing, and production from development through manufacture. Responsibilities include leading fit sessions, recording factory comments, approving care labels, maintaining grading rules and block libraries, reviewing test reports, supporting supplier audits, reporting factory performance, and exploring 3D fitting and performance fabric innovations.

Supervise a luxury fashion retail team, drive store sales and KPIs, support commercial planning, coach Sales Advisors, oversee daily operations, manage stock and audits, maintain visual standards, and ensure customer satisfaction and policy compliance.

Supervise a luxury fashion retail team, driving sales performance, KPIs, customer experience, staff development, stock control, merchandising standards, and daily operational efficiency. Support the Store Manager with commercial planning, team coaching, training, wage controls, audits, loss prevention, and resolving operational challenges while representing premium fashion brands professionally.

Leads the group's performance marketing strategy across paid search, affiliate, social media, SEO, and app marketing. Manages acquisition strategy, budgets, bidding, forecasts, analytics, channel performance, and omnichannel integration. Oversees partner relationships and leads a high-performing marketing team while driving profitable growth, customer engagement, and continuous innovation.

Leads Frasers Group’s consumer PR, social media, and influencer strategy across its global brand portfolio. Oversees integrated campaigns, earned media, creator partnerships, cultural opportunities, budgets, measurement, agencies, and a high-performing team. The role connects communications activity with brand positioning, audience growth, commercial performance, and key trading moments while advising senior stakeholders and maintaining cultural relevance across media, fashion, sports, entertainment, and retail.

Executes daily digital trading across EU websites, managing campaigns, promotions, content updates, product information, and trading strategies. Analyzes sales, customer behavior, competitors, and performance reports to improve conversion, revenue, and commercial KPIs. Coordinates campaign critical paths, supports SEO and seasonal content, resolves product-content issues, and communicates trading priorities to marketing and optimization teams. Also provides objectives and development support for Trading Assistants.

Leads CRM activation across brands and European markets, owning campaign planning, activation, optimization, segmentation, personalization, lifecycle journeys, deliverability, testing, reporting, and performance improvement. Manages and coaches a CRM team, partners with marketing, data, technology, and platform teams, supports CRM platform migration, and develops strategies to improve engagement, retention, purchase frequency, acquisition, and customer lifetime value.

Welcomes showroom customers, provides furniture and interior styling advice, supports sales quotations and order processing, maintains customer records and showroom standards, delivers excellent service, promotes the brand, and stays current on product and interior trends.

Welcome and advise showroom customers, provide interior and furniture recommendations, maintain visual merchandising standards, process orders and quotations, update customer records, promote credit options, and represent the sofa.com brand. The role requires weekend availability, strong customer service and sales skills, knowledge of interiors and trends, accurate administration, and confidence working collaboratively in a retail environment.

Advise showroom customers on furniture and interior solutions, provide exceptional service, maintain visual merchandising standards, process orders and quotations, update customer records, promote credit options, represent the brand, and stay informed about products and interior trends. This is a 24-hour-per-week role requiring weekend availability.

Support the design and development of womenswear sportswear collections from trend research and initial concepts through garment development, fittings, approvals, and production. Create mood boards, CADs, technical drawings, colourways, and specifications; research fabrics, trims, prints, and performance features; review samples; attend fit sessions; and coordinate with buying, garment technology, product development, and overseas suppliers. Manage samples, deadlines, approvals, and design information while contributing commercially relevant, functional, and high-quality product ideas.

Lead development and execution of Sports Direct brand strategy across channels. Drive brand awareness and cultural relevance, plan and deliver campaigns, manage agencies and creative teams, monitor and report brand and performance KPIs, and optimise strategy using data to link brand activity to commercial outcomes.