Teams at Frasers Group

Leads membership sales, retention, and commercial performance for a fitness club. Responsibilities include coaching colleagues, managing sales KPIs, driving lead generation and partnerships, improving member engagement, supporting recruitment and development, and assisting with club operations, compliance, facilities, and service standards.

Lead digital trading strategy and commercial performance across a portfolio of ecommerce websites. Own annual, seasonal, promotional, forecasting, governance, and reporting frameworks; identify revenue and profitability opportunities using customer, market, and performance insights. Partner with Product, Technology, Marketing, Analytics, and Commercial teams to shape roadmaps, automation, AI, personalization, and digital capabilities. Lead and develop a high-performing trading team while influencing senior stakeholders.

Supervise a luxury fashion retail team, support store performance, analyze KPIs, manage stock and operational controls, deliver training, and maintain high customer service standards. The role assists the Store Manager with commercial planning, staff development, visual standards, wage controls, audits, and achieving sales and customer satisfaction targets.