Junior FX Customer Success Manager (French Speaking)

Posted 4 Days Ago
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London, Greater London, England
Junior
Fintech • Payments • Software
The Role
As a Junior FX Customer Success Manager, you will build a portfolio of corporate clients, executing various financial products like FX hedging and payments, while collaborating with a sales team. Your role involves maintaining client relationships, understanding their needs, and ensuring successful execution of FX trades, ultimately contributing to client satisfaction and business growth.
Summary Generated by Built In

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

Junior FX Customer Manager - French Clients

Location: London, Onsite

About the Job

We are looking for a Junior FX Relationship Manager - Partnerships for our London Office, with proven dealing/trading support experience and exceptional sales skills.

Our Dealers make the magic happen. They’re the ones who offer expert and bespoke suggestions and ideas to our clients, helping them make their international business dreams come true, while providing them with guidance and strategies to minimise FX risk nightmares. They plan, structure and execute deals, giving our clients the best value while contributing to Ebury’s growth.

Our best Dealers go on to head up and train teams, making sure the next generation of Dealers are inspired, motivated and proficient in their roles.

About the Job 

  • Build a portfolio of corporate clients executing a range of different products, including FX hedging, lending, payments & cash management
  • Upsell Ebury’s broad product capabilities, to ensure a best in class client proposition  
  • Execution of FX trades (SPOT, FWD, NDF, etc.) with multiple liquidity providers, using various different trading platforms, as well as Bloomberg
  • Collaborate with a large, successful sales team to assist in business origination
  • Understand clients business environments, strategies, and industry to provide the best solution for their situation using Ebury's large product suite
  • Understand competition's capabilities and gaps to better position Ebury's solutions
  • Deliver on dealer-specific KPIs including repeat & new business revenues, reducing client churn, upselling cross-selling multiple relevant products and increasing wallet-share
  • Building & maintaining strong client relationships through client meetings
  • Originate new business via networking with existing clients for business referrals 

Why Join Us?

  • Industry leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
  • An impressive product suite including Trade Finance with more innovative and cutting edge products.
  • Training and mentoring from some of the world’s most experienced and successful FX leaders.
  • International development opportunities.
  • Career development opportunities and support to relocate and work abroad.
  • Spacious and modern office located in London

You…

  • Possess first-class communication skills
  • Speak fluent French and English 
  • Ideally have Trade support experience in options
  • Preferably 1-2 years of FX dealing experience or dealing experience of other asset classes will also be considered
  • Experience of working in an established FX institution and/or commercial bank selling to mid-size corporates
  • Are able to develop FX strategies, techniques and tactics based on customer feedback and market environment; presents key selling points, features, and benefits while focusing the message on customer needs and expectations
  • Are a skilled negotiator, able to build and leverage relationships at senior levels


#LI-FZ1

#LI-ONSITE


About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.


The Company
HQ: London
1,519 Employees
On-site Workplace
Year Founded: 2009

What We Do

About Ebury®
Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management.

Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees.

Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies.

ebury.com

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