ITRS

IT Support Apprentice

Posted 10 Days Ago

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London, Greater London, England

1-3 Years Experience

Cloud • Information Technology

The Role

As an IT Support Apprentice at ITRS, you will assist staff with their IT needs, provide level 1 and 2 support, troubleshoot hardware and software issues, and contribute to the continuity of IT operations. This role involves onboarding and offboarding staff, monitoring the IT Service Desk system, ensuring security of assets, and enhancing efficiency in every department.

Summary Generated by Built In

Top Skills

Cloud Computing

Microsoft Active Directory

Networking

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The Company

New York, NY

305 Employees

On-site Workplace

Year Founded: 1997

What We Do

ITRS drives unified, intelligent monitoring to create competitive advantage from IT performance. The ITRS monitoring platform gives customers actionable intelligence from their IT. It enables users to identify, rectify, and actively prevent IT failures from happening - now and in the future – and drive better business performance from the outcomes.

By monitoring on-premises, cloud or hybrid IT estates, ITRS users can improve operational resilience for compliance and business continuity purposes. Other benefits include cost efficiencies, increased flexibility of their IT environments and improved customer experience.

With deep monitoring capabilities for legacy technologies, dynamic cloud environments and service-based architectures, ITRS serves more than 4,500 clients worldwide.