About Us:
Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights.
We provide innovative payment methods and technologies and have a truly global footprint. With over 500 people across 11 offices supporting the most demanding business sectors including retail, travel, hospitality, forex and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.
Find out more at www.trustpayments.com.
Trust Payments have an exciting opportunity for an ISV Manager to join the team.
Salary: Competitive
Location: UK - Remote
Job Type: Full time, Permanent
ISV Manager – Purpose of the Role:
- To win and manage new Independent Software Vendor (ISV) relationships
- The New Business ISV Manager builds trusted relationships and acts as interface between P-Partner and Trust Payments
- They hold the authority for maintaining and growing profitability of their Partners/Accounts
- Key will be the ability to grow new partnerships quickly to drive volume and revenue
ISV Manager – Key Duties:
- Onboard a minimum of 3 new ISV partners per month
- Primary commercial contact point for their Partners
- Overall portfolio management for their signed Partners, ensuring our portfolios are well managed along with increased profitability
- Perform regular review meetings with Partners to encourage Client Loyalty and identify Opportunity and Risk
- Re-negotiate pricing and/or settlement of commercial terms within a commercial framework
- Upsell transactional and non-transactional services (ie acquiring, APMs, security, fraud screening, currencies) by developing individual Account Plans for aligned Accounts to identify and drive up selling opportunities
- React to changes to Partners/Accounts or associated contract / service
- Ensure accurate data is held within Salesforce
- Generate reports on business performance for assigned partners
- New sales campaigns
ISV Manager – You:
- Partner /Account Management/Sales background in technology-based products and services
- Proven track record of ability to meet and surpass sales, cross sell and upsell targets
- Experience of writing and maintaining Account Plans
- Working knowledge of PSP and Gateway solutions
- Working knowledge of Acquiring banks and the processes they use
- Team player, excellent inter-personal skills
- Strong communication and teamwork skills
- Strong presentation skills
- Awareness of Trust Payments range of products
- Awareness of competitor’s products within the industry
- Knowledge of Payment systems capabilities and features
- Excellent communication skills - both verbal and written
Benefits (subject to local office benefits policy):
• Opportunity to be part of a rapidly scaling and market leading Fintech business.
• Flexible working
• Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders
• Family friendly enhanced benefits/policies
• Pension, Healthcare, Life Assurance
• Social events and team building
• Celebrations
We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
To submit your CV for this opportunity, please complete the application form and click 'Submit Application' now.
What We Do
Our mission is to help businesses to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce.
Our team of payment experts work with clients to understand their business goals, before providing a payment strategy that matches their requirements. Our solutions are flexible and international; we are passionate about powering commerce all over the world. Wherever your customer is based, and whichever payment method is their preferred option, Trust are here to help.
Our global technology platform connects to 50+ global banks to support multi-acquirer processing, as well as our own merchant acquiring solution in the EU, acquiring.com. The group holds an Authorised Payment Institution (API) License from the UK FCA, Principal Memberships with Visa and Mastercard, as well as money transmission and gaming vendor licences in the US.
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