Issuer UK Dematerialization Program Manager

Location: Bristol/London (Hybrid) 

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex

We give you a world of potential

Computershare is a global financial administration company, employing over 12,000 people across more than 20 countries. The Issuer Services division delivers share registry and corporate actions services across multiple markets, operating in highly regulated environments and supporting complex market-wide change.

UK Dematerialisation is a government-led regulatory reform initiative impacting the UK securities market. It involves both near-term technical and operational change, alongside longer-term strategic transition, with material implications for registrars, issuers, shareholders and market infrastructure.

The UK Dematerialisation Programme Lead role provides dedicated programme leadership to ensure Computershare’s response to this market-wide initiative is structured, coordinated and delivered with discipline as the programme progresses. The role will work collaboratively across Issuer Services and the wider business to support effective execution, stakeholder engagement and strategic readiness throughout the transition.
A role you will love

This role is accountable for driving the structured delivery of Computershare’s UK Dematerialisation programme along with supporting other strategic initiatives as required. It combines programme management, governance and delivery coordination to ensure technical and operational workstreams progress in a controlled and effective manner. The role is responsible for establishing and maintaining appropriate governance frameworks, managing milestones, risks and dependencies, and ensuring delivery remains aligned to strategic objectives and external market developments.

Whilst the specific priorities of the role will be shaped with the successful applicant, aspects are likely to include coordinating cross-functional subject matter experts, maintaining clear programme reporting, tracking key decisions and actions, supporting readiness planning across impacted business areas, and ensuring issues are escalated and resolved in a timely manner. The role will act as the central point of coordination, enabling delivery teams to remain focused on execution while providing leadership with clear visibility of progress, risks and outcomes.

Key responsibilities:

• Establish and own integrated programme plans, milestones, dependencies and governance structures to ensure delivery is tracked effectively and key milestones are achieved.
• Coordinate cross-functional teams including technology, operations, legal, business and change across multiple phases of delivery, reducing friction and enabling efficient execution.
• Identify, track and escalate programme risks, issues and critical decisions, ensuring clear ownership, accountability and timely resolution.
• Own and lead programme forums, delivery meetings and working groups, providing regular and comprehensive progress reporting.
• Lead executive management reporting and Steering Committee governance by preparing meaningful data, insights and decision papers.
• Act as the central coordination point for subject matter experts, enabling teams to remain focused on delivery rather than administration.
• Drive readiness planning and implementation activity across impacted business areas to support successful programme outcomes.
• Encourage and promote a culture of continuous improvement and quality across programme workstreams, ensuring compliance with all Computershare policies, requirements and values.
• Build strong relationships with senior stakeholders across Issuer Services and the wider business to support alignment, engagement and decision-making.
• Provide leadership, structure and discipline across the programme lifecycle to ensure successful delivery of strategic objectives.
   

What will you bring to the role?

The Program Manager – UK Dematerialization requires strong programme and project management capability, including governance, planning, reporting, risk and dependency management, ideally gained within financial services or another regulated environment. They should have experience delivering complex change initiatives within the UK financial services or capital markets sector, with exposure to market-wide programmes being highly advantageous. A strong understanding of how cross-functional teams operate together to achieve shared objectives will be essential.

The successful candidate will be able to lead through influence, align senior stakeholders and maintain momentum across multiple workstreams without direct line management authority. They will be comfortable operating in ambiguity, able to connect technical and operational considerations, identify practical solutions and bring together the right stakeholders to resolve issues effectively. Strong communication and relationship-building skills will be critical, with the ability to engage confidently with senior leaders, regulators and subject matter experts.

The role holder will be expected to organise and self-manage their workload, maintain delivery discipline across a high-profile strategic initiative and adapt to a changing environment with flexibility, resilience and a strong focus on achievement. They will build trusted partnerships, work collaboratively with others to meet shared objectives, and manage sensitive or complex situations with professionalism and sound judgement.

Other key skills you will bring to the role:

• Proven experience delivering complex programmes in regulated environments.
• Strong project and programme management skills.
• Strong planning, governance and reporting capability.
• Sound knowledge of UK financial services, securities markets and associated regulation.
• Ability to influence and engage stakeholders across all levels.
• High analytical capability and problem-solving aptitude.
• Excellent communication and presentation skills.
   

Rewards designed for you 

• Flexible work to help you find the best balance between work and lifestyle. 
• Health and wellbeing rewards that can be tailored to support you and your family. 
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.   
• Extra rewards ranging from recognition awards, and team get togethers, to helping you invest in your future. 
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.