Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job summary
The Intune Subject Matter Expert will be responsible for the configuration, administration, optimisation, and support of Microsoft Intune and associated modern endpoint management services. The role will focus on managing Windows devices, application deployment, compliance policies, endpoint security, Windows Autopilot, operating system upgrades, and automation across the Microsoft 365 device management environment.
What you will do
- Configure and manage Microsoft Intune for device enrolment, application deployment, compliance policies, and endpoint configuration.
- Develop, implement, and maintain Intune configuration profiles, security baselines, compliance settings, and device policies to support a secure and productive Windows device environment.
- Deploy and manage applications, application updates, and operating system upgrades through Microsoft Intune.
- Configure and support Windows Autopilot for modern device provisioning and deployment.
- Implement and monitor endpoint security controls through Intune, including conditional access integration, compliance policies, and security configuration settings.
- Collaborate with security, infrastructure, and workplace technology teams to enhance endpoint protection and respond to security incidents.
- Administer and troubleshoot devices, resolving complex technical issues across the managed endpoint estate.
- Develop and maintain PowerShell scripts and automation solutions to support Intune configuration, administration, reporting, and operational efficiency.
- Create, maintain, and improve documentation covering Intune configurations, support processes, standards, and best practices.
What we expect of you
We'd love to hear from you if you have experience with:
- Strong knowledge of Microsoft Intune device management, application management, compliance, and configuration policies.
- Experience with Windows Autopilot, modern device provisioning, and Windows operating system upgrade deployment.
- Good understanding of Microsoft Entra ID, cloud identity management, RBAC, licensing, and endpoint compliance.
- Practical PowerShell scripting skills for automation, reporting, and endpoint administration.
- Experience implementing MDM, MAM, and MCM policies within an enterprise environment.
- Understanding of endpoint security principles, conditional access, and integration with wider Microsoft 365 security capabilities.
- Ability to troubleshoot complex device, enrolment, application deployment, and policy issues.
- Strong documentation skills and the ability to define repeatable standards and operational guidance.
Preferred Certifications
- Microsoft 365 Certified: Endpoint Administrator Associate, including MD-102 or equivalent current certification.
- Microsoft Azure Administrator Associate, including AZ-104 or equivalent current certification.
- Legacy Microsoft Modern Desktop Administrator certification, including MD-101, where applicable.
CDW is committed to being an AI-fluent organization
We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW London, England Office
One New Change, London, United Kingdom, EC4M 9AF
