Jobs at CDW

Manages corporate and international collections operations, cash targets, aged debt reduction, credit-control processes, ledger accuracy, reporting, forecasting, and month-end activities. Leads direct reports through coaching, performance management, meetings, and development. Partners with sales and internal stakeholders, manages escalations and disputes, oversees GETPAID usage, supports process improvements, and refers default payments for litigation.

Leads the design, development, and support of enterprise data platforms and pipelines. Ingests, cleanses, models, and documents data from diverse sources into governed Kimball datasets for BI, machine learning, and AI. Oversees data engineers, ensures pipeline reliability and quality, applies DevOps and CI/CD practices, performs data analysis, and collaborates with stakeholders on requirements, governance, GDPR compliance, and continuous process improvement.

Manage Professional Services opportunity requests from triage through completion, coordinating internal and third-party resources based on skills, availability, and location. Maintain Salesforce cases, resource bookings, schedules, documentation, sales order validation, utilization data, and reporting accuracy. Collaborate with sales, billing, support teams, suppliers, and other stakeholders while ensuring procedures, contractual requirements, and service standards are met.

Lead the Hybrid Cloud go-to-market strategy, mentoring a virtual team, driving accountability on performance metrics, and enhancing customer satisfaction and growth.

The Head of Services Sales will lead the Services Sales strategy, manage a direct and virtual team, and ensure alignment with business objectives. Responsibilities include driving growth, fostering collaboration, developing talent, and managing financial metrics to ensure sustainable revenue growth.

As a Solutions Sales Specialist, you'll engage proactively with customers, lead sales discussions, prepare proposals, negotiate deals, and meet sales targets, all while being the Secure Networking expert for clients.

Coordinate between customers, vendors, and internal teams to manage quotes, orders, renewals, onboarding, and service delivery. Build vendor and customer relationships, lead operational cadence calls, track SLAs and reporting, support complex quotes, and drive process improvements to ensure high-quality customer experiences.

The Inside Sales Manager leads and develops an inside sales team, focusing on revenue growth, customer engagement, and team performance through coaching and strategy.

Lead and develop the Software Sales strategy and team at CDW, driving performance, growth, and alignment with business objectives while fostering innovation and collaboration.

Serve as the operational point of contact for customers, vendors, and internal teams. Manage quotes, orders, renewals, vendor programs, onboarding, SLA tracking, reporting, and escalations. Lead cadence calls, support complex quotes, improve processes, and collaborate with account teams to drive customer satisfaction and operational performance.

Manage a portfolio of direct and indirect suppliers across the full lifecycle: negotiate contracts, run RFPs, lead performance reviews and improvement plans, ensure compliance, align supplier strategies with business objectives, and maintain supplier documentation while improving team processes.