Handle inbound customer enquiries, prepare and price quotations, process orders and acknowledgements in Excalibur, administer cash sales records, generate weekly sales reports, identify upsell opportunities and customer trends, and provide sales admin support to Territory Sales Managers.
About Breedon Group:
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Position Overview:
We are currently seeking an Internal Sales Administrator based at Durham Gate, Spennymoor.
We are currently seeking an Internal Sales Administrator based at Durham Gate, Spennymoor.
You will be a key member of the sales team focused on the sales of construction material products.
Key Responsibilities
You will be responsible for dealing with inbound enquiries from customers, offering sales admin support to Territory Sales Managers and pricing/chasing/winning orders.
To positively represent the Breedon brand, the Internal Sales Representative offers our customers an excellent and professional service.
The key responsibilities of the role are as follows:
- Ensure all phones are answered in a timely manner, and enquiries recorded.
- Raise quotations and price them within the tolerances agreed by the TSM responsible for the area.
- Add relevant notes to enquiries detailing any correspondence with the customer.
- Process order acknowledgments when POs received and confirm via notes on Excalibur.
- Administration of the Cash Sales Process including the recording of the data for the Purchase Ledger Team.
- Generate weekly reports for the Area Sales Manager, reporting key sales data and any significant enquiries.
- Actively seek and identify opportunities to sell additional products and upsell on the initial enquiry received.
- Work pro-actively to identify new or declining customers, sites and opportunities.
- You may on occasion be required to cover other departments.
Skills, Knowledge & Expertise
- Focus on the customer relationship – maintain good customer relations and actively build new ones
- Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects
- Peruse personal development of our product range
- Effective time management, adhering to administrative policies and procedures
- Attention to detail to ensure sales data produced is accurate
Job Benefits
- A tailored, competitive salary
- Company Pension Scheme
- 25 days annual leave, plus bank holidays on top
- Share Saver Scheme participation
- Company Life Assurance Scheme
- Access to our Employee Assistance Programme for health and wellbeing support
- Discounts on a wide range of products through our employee benefits platform
- Broad learning opportunities and career progression pathways
Diversity Statement:
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
Join Us:
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
Application Process:
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
About
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.
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