Internal Communications Specialist - Full time - Salary £36,978 - £43,141 (dependent on experience) - Hybrid working
Join us and you’ll have an opportunity to make an impact and be part of an organisation committed to driving sustainable outcomes. At OS, we use location data and intelligence to help customers build more resilient societies, preserve the environment, foster healthier, happier spaces that people want to live in, and support the delivery of improved public services and critical infrastructure.
About the Role
We’re looking for an experienced Internal Communications Specialist to help shape how we connect, engage, and inspire our people. You’ll play a key role in aligning communication strategies with our organisational ambitions and cultural aspirations, ensuring every message is clear, inclusive, and impactful. This is an exciting opportunity to influence employee experience and drive engagement across our business.
Your Responsibilities
Develop and implement internal communication plans that support our strategy and cultural aspirations.
Create compelling, inclusive, and accessible content for channels such as intranet, Viva Engage, and newsletters.
Manage and optimise internal communication platforms to ensure consistent messaging and high engagement.
Tailor communications for different audiences to ensure equity of experience and access to information.
Support senior leaders in crafting authentic messages that build trust and clarity.
Lead internal communications for organisational change initiatives, ensuring empathy and alignment throughout transitions.
Collaborate with teams to deliver events, campaigns, and initiatives (e.g., company-wide events, wellbeing, AI/technology).
Monitor employee sentiment through surveys, pulse checks, and informal feedback to inform strategy.
Use data and analytics to measure communication effectiveness and continuously improve impact.
What We’re Looking For
Creative and fun, you bring fresh ideas and energy to every project. Highly organised, you manage multiple priorities with ease while thriving in collaborative, adaptable team environments. Comfortable with ambiguity, you approach challenges with flexibility and confidence, driven by a relentless curiosity to improve and innovate. You balance a detail-oriented mindset with strategic thinking, ensuring precision without losing sight of the bigger picture.
Proven experience in strategic internal communications and creating compelling content.
Passion for connecting people to purpose and driving cultural alignment, with strong understanding of audience segmentation and channel strategy.
Knowledge of how internal communications influences employee experience.
Excellent copywriting and storytelling skills with a focus on clarity and impact.
Ability to manage multiple priorities effectively.
Strong stakeholder management skills, including experience advising senior leaders.
Proficiency with tools such as MS Office, Dot Digital, Poppulo, SharePoint, and Viva Engage.
Experience using AI to complement expertise and maximise efficiency.
The Rewards
We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by Click here
Salary – £36,978 - £43,141 (dependent on experience)
Performance related bonus up to 10%
A competitive pension scheme (OS contributes up to 12.07%)
28 days annual leave in addition to bank holidays on joining, (3 taken over Christmas) increasing by one day per year, to a maximum of 5 years
Enhanced family leave, including up to 12 weeks paid partner (paternity) leave
Free subscription to OS Maps
Access to online learning platforms
Coaching and Mentoring schemes
Plus, a suite of excellent additional perks and benefits
At OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like
An extra days’ leave for each year you work, up to 33 days
Employee Assistance Programme
Hybrid working
Free onsite parking at our modern HQ in Southampton
We adopt flexible working and can consider different working hours dependent on the role and your personal circumstances
Eyecare Vouchers
OS Explorers Nursery discount
Cycle to Work scheme
We believe that as a company we should give back wherever we can, so we give you 1 day a year to volunteer for charities that are important to you, as well as offering a match funding scheme
Location: We embrace a hybrid working model at OS and understand there is no one size fits all in relation to how we work. We have a fantastic HQ in Southampton, Hampshire where you will be based and required to spend 2-3 days a week at OSHQ.
Security
OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS).
Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.
Closing date: Thursday 11th December at 23:59
Please submit a cover letter with your application detailing your experience in relation to the role and why you'd be interested in working at Ordnance Survey.
First stage Interviews are scheduled to take place in person at OSHQ on Thursday 18th December. Second stage interviews are scheduled to take place in person at OSHQ on Thursday 8th January.
Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship.
We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic minority backgrounds often hesitate to apply for jobs unless they meet every single qualification. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you’re enthusiastic about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other roles within Ordnance Survey.
Skills required for this role:
Communication, Human Resources (HR), Problem Solving, Stakeholder Influence, Stakeholder Management, Team Collaboration
