Exciting new opportunity in our Installations Planning team. You’ll support the planning and delivery of IT installations across our depots and offices, while also helping manage network issues and service requests to keep everything running smoothly.
What you’ll be doing
- Planning and coordinating IT installation projects across 900+ depots and central sites
- Supporting delivery of 100+ projects annually (new depots, relocations, and refits)
- Managing incidents and service requests for depot networks and telephony, ensuring SLAs are met
- Coordinating with internal stakeholders and third-party suppliers/engineers to deliver projects on time
- Providing technical support and guidance to engineers during installations
- Monitoring and managing stock levels and equipment to support project delivery
- Identifying opportunities to improve or automate processes to enhance efficiency
What we need from you
- Experience within IT, networking, or telecommunications environments
- Strong ability to coordinate multiple projects and stakeholders
- Experience managing or working with third-party suppliers/engineers
- Good understanding of IT infrastructure, cabling and installation environments
- Knowledge of ITIL principles and service management processes
- Strong communication skills with the ability to work cross-functionally
- Confident using MS Office and management tools
- A proactive, organised and self-motivated approach to problem solving
What we can offer you
- Competitive salary and annual company bonus
- Excellent pension scheme (company contribution of up to 12%)
- 25 days holiday + bank holidays with the option to buy additional days
- Staff Discount
- Employee Assistance Programme
- Exceptional Reward and Recognition events
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier, with over 900 depots supplying kitchens, joinery, and hardware to more than 460,000 trade professionals. With sales exceeding £2.3bn and ambitious growth plans, we’re a business that offers real opportunity.
We’re proud to be recognised as a Best Big Company to Work For, offering a fast-paced environment where you can grow your career and make an impact
How to apply
We’re building a future where world-class service, innovation, and sustainability are part of everything we do. If this sounds like the kind of role and environment where you can thrive, we’d love to hear from you.
Howdens is founded on being Worthwhile for ALL concerned, and we’re committed to creating an inclusive environment for everyone. If you need any adjustments during the recruitment process, please contact [email protected]
About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
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