Inside Sales Specialist – EMEA

Job title - Inside Sales Specialist – EMEA
Location – UK/Sweden - Remote
Role benefits - Competitive Salary + Benefits + 25 holidays (plus Bank holidays) + Pension Scheme.

We unleash the power of very small things to make big things happen. Join our team.

About the role:

Are you looking for a position in which you can fully exploit your commercial, technical and teamwork skills?

Do you want to do this in an international, global, but personal and friendly environment? Then this might be your chance to become a part of our innovative and enthusiastic Inside Sales Team in Europe, Middle East and Africa.

In this role you will provide critical support to our EMEA (primarily Sweden, Denmark, Norway and Finland) marketing and sales business operations, helping us achieve success within those countries. Support will include qualification and progression of initial interest, preparation of budgetary quotations, nurturing of potential sales prospects until they are ‘sales-ready’ and, administrative tasks to ensure smooth and efficient business processes. 

What you will bring to the role:

• Qualify all incoming leads and distribute them according to established rules and guidelines to the designated Account Manager within the territory
• Become an expert in Salesforce and other tools that may be used to increase sales effectiveness. Embrace new sales strategies/techniques when instructed
• Be proficient in the features, benefits, specifications, and value propositions of Malvern Panalytical’s technical products to converse at the appropriate level with scientists, engineers, and academics in a wide variety of fields and disciplines
• Maintain long-term relationships with our existing customers and acquire new customers to nurture in the main areas of particle characterisation: laser diffraction, dynamic light scattering, image analysis, microcalorimetry, XRF, XRD, NIR
• Provide additional support to the full EMEA Inside Sales team as required.
• Perform within established standards/metrics for the Inside Sales team to ensure targets are met or exceeded

About you:

• You are a commercially savvy individual with a high sense of urgency who is willing to go the extra mile
• You are fluent in Swedish, with excellent written and verbal communication skills, enabling you to effectively engage with customers and support sales activities across Sweden and the wider Nordic region
• You have excellent verbal, listening, and questioning skills as well as a solid understanding of our products and how they are used in industrial and academic environments
• You have a Bachelor of Science (B.S.) or higher, or equivalent combination of education and experience in general Biology, Biochemistry, Chemistry, Physics, Chemical Engineering, and Materials Science
• Two to four years related sales/applications experience and/or training
• Self-motivation and ambition to grow in the role
• Experience in technical sales/analytical services (especially within Life Sciences/Pharmaceutical industry preferred)

Why you should join Malvern Panalytical:

• Be a part of an ambitious, fast-growing, international company with a friendly and inclusive culture.
• Drive growth within a leading global organisation whose purpose is to work with our customers, to make the world a better place 
• Be a key member of our team in our amazing Malvern offices, with a hybrid working model
• Access to an onsite restaurant    
• Gym discounts  
• Volunteering days and much more 

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We provide market-leading, material characterization technologies for the world's most innovative companies, academic institutions, and government laboratories in the analytics of advanced materials.

We support our customers through their biggest challenges, from developing lifesaving vaccines to sustainable fuels. We wake up every day to delight our customers through innovation, high-quality solutions and workflows, and excellence in customer satisfaction.

We are a recognized leader for quality and insights in material characterization; winning customers with performance and keeping them with service. With more than 2,000 employees operating in over 20 countries across the world, and R&D sites in North America, Europe and Asia.

We are part of Spectris, a company which combines precision with purpose to equip customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. In 2025, Spectris acquired Micromeritics as part of Malvern Panalytical.