Inside Sales Account Manager - Bioproduction Group

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join Thermo Fisher Scientific as an Inside Sales Representative II and be part of our mission to make the world healthier, cleaner and safer. In this role, you will drive profitable sales growth through virtual and digital engagement, owning a defined customer base and/or territory and delivering against growth, retention, and funnel targets. You will build trusted relationships with customers across academic, biotech, pharma, clinical, and industrial segments, applying a consultative, value-based approach to uncover needs, qualify opportunities, and recommend solutions from our broad portfolio of products, services, and workflow support.

This position is suited for a highly proactive and sales-driven individual who is energized by prospecting, creating opportunities, and closing business. You will plan and execute a structured outbound calling cadence, while also handling inbound customer requests with speed and quality. Success requires excellent time management to balance proactive customer engagement with accurate and timely administration (quotes, follow-up, CRM updates, and internal coordination).

You will develop and execute account and territory plans, manage pipeline from lead to close, and ensure accurate forecasting and opportunity hygiene in CRM (Salesforce). You will collaborate closely with Field Sales, Applications, Technical Support, Marketing, and Customer Service to accelerate deal cycles and deliver a strong customer experience. This role offers development opportunities within a global leader in serving science, with clear pathways for growth through performance and impact.

REQUIREMENTS:
• Bachelor’s or Master’s Degree in Life Sciences, Biology, Chemistry, or a related scientific discipline (or equivalent experience)
• Prior commercial, customer-facing, or inside sales exposure is beneficial (sales experience is an advantage but not a requirement)
• Strong drive for results with a proactive, “hunter” mindset—comfortable initiating outreach, building pipeline, and pursuing opportunities persistently
• Demonstrated ability to stay highly organized and manage time effectively across proactive outbound activity and incoming customer requests/administration
• Strong consultative selling capabilities (discovery, opportunity qualification, objection handling, and closing) or strong aptitude and motivation to develop these skills quickly
• Ability to build credibility with scientific stakeholders and translate technical discussions into customer value
• Excellent verbal and written communication skills; confident engaging customers via phone/video and digital platforms
• CRM proficiency (Salesforce preferred) with disciplined follow-up and pipeline management
• Data-driven approach to prioritization, territory planning, and performance management (KPIs, funnel, conversion)
• Strong attention to detail; able to manage multiple priorities and deadlines with consistency and quality
• Self-motivated, resilient, and comfortable working independently while collaborating across teams
• Strong problem-solving and analytical capabilities; able to navigate complexity and resolve customer issues effectively
• Ability to develop and maintain strong product, application, and competitive knowledge (training provided)
• Ability to travel 5–10% for customer meetings, team events, and internal engagements (region dependent)
• Foreign language proficiency may be required for certain regions
• Valid driver’s license required (where applicable)
• Must align with company values of Integrity, Intensity, Innovation and Involvement
• Experience with scientific products, consumables, reagents, instruments, or services is preferred but not required

LOCATION: ideally you will be located close to one of our offices in Inchinnan, Scotland, Stockholm, Sweden, Roskilde, Denmark or Oslo, Norway.