Deploy, configure and support enterprise Windows Server infrastructure across VMware and physical environments. Implement clustering, MPIO/SAN, identity solutions (PingFederate, UserLock), onboard applications, troubleshoot complex incidents, maintain SOPs/runbooks, support patching and vulnerability remediation, participate in on-call duties, and ensure security and high availability.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.
What you’ll be doing 🎯- Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers
- Perform system provisioning including OS installation, patching and baseline security hardening
- Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
- Monitor and optimise resource utilisation across clusters
- Document onboarding processes and standards
- Maintain technical documentation including SOPs and runbooks
- Administer and maintain VMware vSphere / vCenter environments
- Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
- Monitor and optimise resource utilisation across clusters
- Design and implement Windows Failover Clustering solutions
- Configure and support Multipath I/O (MPIO) for SAN storage
- Ensure resilience and high availability of critical systems
- Lead/support application onboarding including authentication integration and infrastructure provisioning
- Collaborate with application owners to meet security and connectivity requirements
- Document onboarding processes and standards
- Provide support for infrastructure incidents and requests
- Troubleshoot complex issues across Windows, VMware and identity platforms
- Participate in on-call support where required
- Ensure systems meet organisational security and compliance standards
- Support patching cycles and vulnerability remediation
- Work with cyber and compliance teams as required
- Maintain technical documentation including SOPs and runbooks
- Contribute to continuous service improvement initiatives
- Strong experience with Windows Server (2016/2019/2022)
- Experience with VMware vSphere / vCenter
- Knowledge of Windows Failover Clustering and MPIO
- Configure and support PingFederate for SSO and application federation
- Manage UserLock MFA including policy configuration and access control
- Support secure authentication integration across enterprise platforms
- Understanding of Active Directory, DNS, DHCP, and networking fundamentals
- Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL)
- Knowledge of ITIL processes and PowerShell scripting
- Strong problem-solving skills and ability to work under pressure
- Clear communication with stakeholders
- Proactive approach to documentation
- Secure and reliable infrastructure deployments
- High availability of critical systems
- Successful application onboarding
- Timely incident resolution and audit-ready documentation
- Scheduled On-call and Out of Hours OS Patching participation (renumerated)
- Ability to obtain/holder of BPSS & SC Clearance
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
boxxe London, England Office
Candlewick House, 120 Cannon Street, , London, United Kingdom, EC4N 6AS
Similar Jobs
Software
Build and maintain internal shared engineering services: improve observability, CI/CD, and infrastructure as code; operate cloud-managed services and VMs; collaborate cross-functionally, own projects end-to-end, participate in incident response, and improve system scalability and stability.
Top Skills:
AlertingAWSCi/CdContinuous DeploymentDistributed SystemsGoInfrastructure As CodeKubernetesLoggingNetworking (Ip AddressingObservability (MetricsRouting)Secrets ManagementTelemetry)Vms
Artificial Intelligence • Information Technology • Consulting
Troubleshoot and resolve complex datacenter server firmware and hardware issues, manage RMAs with vendors, act as escalation SME for L1/L2, create processes and documentation, and improve monitoring, support and training materials.
Top Skills:
Command LineDatacenter EquipmentEquipment MonitoringFirmwareLinuxNetwork EquipmentServer HardwareUnix
Energy
Design, deploy, and maintain highly available, secure cloud platforms; support CI, automation, monitoring, and migrations of legacy systems to AWS; resolve performance, vulnerability, and scalability issues; create operational documentation and collaborate with stakeholders.
Top Skills:
AnsibleAWSAzureDockerGitIso-27001LinuxPostgresTerraform
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
